We've worked with enough operators in Seattle to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any AI email triage project is sit with your team for a day before we propose anything.
Built and supported here - the way a Seattle business would actually use it.
Our goal is to give Seattle businesses a three-day weekend, so people can spend more time with their families and the people they love :)
What AI email triage actually does
Inbox gets the AI treatment - drafts replies, files quotes, escalates the urgent, and snoozes the noise. Your team starts the day at zero, not 200 unread.
- 01 Drafts replies in your tone, ready to send
- 02 Auto-files attachments to the right job folder
- 03 Detects complaints and pings the right person
- 04 Weekly digest of what was handled while you slept
Built on: Claude Gmail API Microsoft Graph Vercel
What you actually get
Every engagement is scoped and quoted up front. This is what is in the box.
- A working pilot, in productionNot a prototype on someone's laptop. The first slice of AI email triage runs against real work within weeks.
- Your data stays yoursIt runs on your accounts and your tools. If we part ways you keep the system and everything in it.
- The workflow mapped before codeWe write down what good looks like for Seattle businesses first, so nobody is guessing at handover.
- Support after it landsThe people who built it stay reachable when the business changes shape around it.
How AI email triage compares
The two things most businesses do instead, and where each one runs out.
| Hiring for it | An off-the-shelf tool | Kiwi Dynamics | |
|---|---|---|---|
| Fit to how you work | Fits perfectly, costs a salary | You bend your process to suit the tool | Built around the workflow you already run |
| Time to something useful | Immediate, and permanent | Quick to switch on, slow to make fit | A working slice in weeks, then hardened |
| Who owns the data | You do | The vendor, on the vendor's terms | You do, in your own accounts |
| When it breaks | That person sorts it, if they are in | A support queue and a ticket number | The people who built it |
| What it costs | A salary, every year, forever | Per seat, forever, used or not | Scoped and quoted up front |
Why Seattle businesses are a fit for this.
- Seattle runs on cloud computing, aerospace and coffee, home to the companies whose infrastructure half the internet's AI runs on - AI here means holding up to serious technical scrutiny.
- Two of the world's largest cloud providers are headquartered here alongside a major aerospace manufacturing base. Seattle businesses, even small ones, tend to have someone on staff who can and will check your work.
We work with teams across Seattle: Downtown Seattle · Capitol Hill · Bellevue · Fremont · Ballard · Redmond.
Talk to us about this →How we build AI email triage for a Seattle team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Seattle business, so value lands before the build is finished. AI inbox manager.
Talk to usHow the work runs
- Find the one workflowWe look for the job costing Seattle businesses the most hours or the most leads, and deliberately ignore the rest for now.
- Ship a working sliceA narrow version goes into production in weeks, against real work, so the value shows up before the build is finished.
- Prove it, then widenWe measure it against what the work cost before. If it does not pay for itself, we say so rather than scaling it.
- Harden and hand overLogging, fallbacks and a real handover, so it keeps running when we are not in the room.
The outcome for Seattle teams
We'd call the engagement a success when Seattle teams are using the system without thinking about us. Inbox time cut from 2 hours/day to under 30 minutes.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
What's a typical engagement length for Seattle businesses?
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
What's the realistic outcome for Seattle businesses?
Inbox time cut from 2 hours/day to under 30 minutes. We don't promise tenfold lifts because we don't see them outside of marketing decks.
Can you work with our existing systems?
Yes. The default AI email triage stack we reach for is Claude, Gmail API, Microsoft Graph, Vercel, but we'll bend it around whatever you already run - Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
Skip the pitch.
Tell us the workflow and we'll come back with what we'd build first.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.