New York · Applied AI
AI call summaries in New York
Built and supported here – the way a New York business would actually use it.
What AI call summaries actually does
Every customer call recorded, transcribed, summarised, and coached. Managers spot what's working, reps see what to fix, and customers get follow-ups that actually reference what they said.
We've worked with enough operators in New York to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any AI call summaries project is sit with your team for a day before we propose anything.
- 01 Auto-summary into your CRM after every call
- 02 Coaching scorecards for sales and support reps
- 03 Detects compliance phrases (or missing ones)
- 04 Searchable archive – find the call that mentioned X
Built on: Twilio AssemblyAI Claude Vercel
Why New York businesses choose this
New York runs on finance, law, media and a professional services machine that bills by the hour – AI here earns its place by giving that time back, not by being impressive in a demo.
The New York context, plainly.
Wall Street firms, Big Law, and a media and advertising industry that never fully stops, all sitting on top of the highest labour costs in the country. New York teams want AI that survives contact with a real client deadline.
We work with teams across New York: Manhattan · Brooklyn · Queens · Midtown · Financial District · Long Island City.
How we build AI call summaries for a New York team
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your New York business, so value lands before the build is finished. Every engagement starts with a short call and a paid discovery if the brief needs one.
AI call notes + coaching.
The outcome for New York teams
Sales coaching scales to every rep without doubling manager time. For New York teams, that almost always shows up as fewer interruptions and a calmer week, not a dashboard chart.
Sales coaching scales to every rep without doubling manager time.
AI call summaries in New York – common questions
What's a typical engagement length for New York businesses?
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call – fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
Has this actually shipped for a real New York?
Yes. Sales coaching scales to every rep without doubling manager time. We'll share comparable engagements on the call.
Can you work with our existing systems?
Yes. The default AI call summaries stack we reach for is Twilio, AssemblyAI, Claude, Vercel, but we'll bend it around whatever you already run – Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
The honest version of a sales call.
No deck. No discovery doc. Just whether this is worth building and what it would cost.
Get in touch
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.