Central Region · Applied AI
AI email triage in One-North
Built and supported here – the way a One-North business would actually use it.
What AI email triage actually does
Inbox gets the AI treatment – drafts replies, files quotes, escalates the urgent, and snoozes the noise. Your team starts the day at zero, not 200 unread.
We've worked with enough operators in One-North to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any AI email triage project is sit with your team for a day before we propose anything.
- 01 Drafts replies in your tone, ready to send
- 02 Auto-files attachments to the right job folder
- 03 Detects complaints and pings the right person
- 04 Weekly digest of what was handled while you slept
Built on: Claude Gmail API Microsoft Graph Vercel
Why One-North businesses choose this
One-North is Singapore's dedicated biotech, media and tech research precinct – AI here is judged by researchers and engineers, not procurement teams.
What's different about doing this work in One-North.
Biopolis, Fusionopolis and a dense cluster of biotech, media and deep-tech startups sit inside one of the most concentrated research precincts in Asia. Businesses here expect AI built with real technical rigor, since many of them build AI themselves.
We work with teams across One-North: Biopolis · Fusionopolis · Mediapolis · Ayer Rajah · Buona Vista.
How we build AI email triage for a One-North team
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your One-North business, so value lands before the build is finished. Every engagement starts with a short call and a paid discovery if the brief needs one.
AI inbox manager.
The outcome for One-North teams
Inbox time cut from 2 hours/day to under 30 minutes. For One-North teams, that almost always shows up as fewer interruptions and a calmer week, not a dashboard chart.
Inbox time cut from 2 hours/day to under 30 minutes.
AI email triage in One-North – common questions
What's a typical engagement length for One-North businesses?
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call – fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
Has this actually shipped for a real One-North?
Yes. Inbox time cut from 2 hours/day to under 30 minutes. We'll share comparable engagements on the call.
Can you work with our existing systems?
Yes. The default AI email triage stack we reach for is Claude, Gmail API, Microsoft Graph, Vercel, but we'll bend it around whatever you already run – Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
The honest version of a sales call.
No deck. No discovery doc. Just whether this is worth building and what it would cost.
Get in touch
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.