The reason we take on work in Novena is that the businesses here tend to be sharper about what they want than the brief lets on. AI translation for a Novena team almost always ends up looking different to AI translation for a downtown Auckland one.
AI translation that lives in your stack, not on a vendor's roadmap. Shipped from Central Region.
Our goal is to give Novena businesses a three-day weekend, so people can spend more time with their families and the people they love :)
What AI translation actually does
Reach more of Aotearoa. AI translation for te reo Māori, Samoan, Tongan, Mandarin, Hindi, and more - with cultural nuance, not Google-Translate stiffness.
- 01 Te reo Māori with macron support and reviewed terminology
- 02 Voice translation for support calls in real time
- 03 Glossary-locked terms so brand language stays consistent
- 04 Human-reviewer workflow for high-stakes content
Built on: Claude DeepL ElevenLabs Vercel
Without Kiwi Dynamics
With Kiwi Dynamics
What you actually get
Every engagement is scoped and quoted up front. This is what is in the box.
- A working pilot, in productionNot a prototype on someone's laptop. The first slice of AI translation runs against real work within weeks.
- Your data stays yoursIt runs on your accounts and your tools. If we part ways you keep the system and everything in it.
- The workflow mapped before codeWe write down what good looks like for Novena businesses first, so nobody is guessing at handover.
- Support after it landsThe people who built it stay reachable when the business changes shape around it.
How AI translation compares
The two things most businesses do instead, and where each one runs out.
| Hiring for it | An off-the-shelf tool | Kiwi Dynamics | |
|---|---|---|---|
| Fit to how you work | Fits perfectly, costs a salary | You bend your process to suit the tool | Built around the workflow you already run |
| Time to something useful | Immediate, and permanent | Quick to switch on, slow to make fit | A working slice in weeks, then hardened |
| Who owns the data | You do | The vendor, on the vendor's terms | You do, in your own accounts |
| When it breaks | That person sorts it, if they are in | A support queue and a ticket number | The people who built it |
| What it costs | A salary, every year, forever | Per seat, forever, used or not | Scoped and quoted up front |
What we keep seeing in Novena.
- Novena is Singapore's medical hub, dense with private hospitals and specialist clinics - AI here means handling patient-facing and admin work with genuine care around accuracy.
- One of the highest concentrations of private hospitals and specialist medical centres in the region, serving both local patients and medical tourism. Clinics here want AI that reduces admin load without ever compromising on precision.
We work with teams across Novena: Novena Medical Centre · Thomson · Balestier · Toa Payoh · Newton.
Talk to us about this →
How we build AI translation for a Novena team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Novena business, so value lands before the build is finished. AI multilingual + te reo.
Talk to usHow the work runs
- Find the one workflowWe look for the job costing Novena businesses the most hours or the most leads, and deliberately ignore the rest for now.
- Ship a working sliceA narrow version goes into production in weeks, against real work, so the value shows up before the build is finished.
- Prove it, then widenWe measure it against what the work cost before. If it does not pay for itself, we say so rather than scaling it.
- Harden and hand overLogging, fallbacks and a real handover, so it keeps running when we are not in the room.
The outcome for Novena teams
The shape of the result for Novena teams: Expanded customer reach by 22% with multilingual support live. Built on Claude, hardened with the rest of the stack as it scales.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
How quickly can we see something running?
Week three for a clickable internal demo against real data. Week six for a slice your team can actually use. We hold ourselves to those numbers because they're what stops a project drifting into "endless discovery".
Is AI translation worth it for a smaller Novena?
Often, yes - and counterintuitively the ROI is sometimes faster than for the big end of town because there's less integration overhead. We'll tell you honestly on the scoping call if it isn't.
What's the realistic outcome for Novena businesses?
Expanded customer reach by 22% with multilingual support live. We don't promise tenfold lifts because we don't see them outside of marketing decks.
What tools do you build AI translation on?
For AI translation we usually reach for Claude, DeepL, ElevenLabs, Vercel. We're tool-agnostic at heart - we pick what your Novena team can actually run after we hand the build over, not what looks good on a vendor sticker.
One short call.
Tell us what you're trying to fix. We'll come back inside a working day.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.