Central Region · Applied AI
AI inbound sales in Novena
Every lead, instantly, built for businesses operating in Novena.
What AI inbound sales actually does
An AI agent that picks up every inbound enquiry the moment it lands – qualifies the lead, answers their questions with your real product knowledge, books the meeting, and only escalates the deals worth a human conversation. No more leads cooling off in the inbox overnight.
We've worked with enough operators in Novena to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any AI inbound sales project is sit with your team for a day before we propose anything.
- 01 Instant reply on web forms, email, WhatsApp, and Facebook Messenger
- 02 Qualifies budget, timeline, decision-maker before booking a call
- 03 Trained on your actual sales playbook – not a generic chatbot
- 04 Books straight into the right rep's calendar with the right context
Built on: Claude / GPT-4 for conversation Cal.com or HubSpot Meetings Vector store of your sales collateral Slack alerts for hot leads
Why Novena businesses choose this
Novena is Singapore's medical hub, dense with private hospitals and specialist clinics – AI here means handling patient-facing and admin work with genuine care around accuracy.
Why Novena businesses are a fit for this.
One of the highest concentrations of private hospitals and specialist medical centres in the region, serving both local patients and medical tourism. Clinics here want AI that reduces admin load without ever compromising on precision.
We work with teams across Novena: Novena Medical Centre · Thomson · Balestier · Toa Payoh · Newton.
How we build AI inbound sales for a Novena team
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Novena business, so value lands before the build is finished. Every engagement starts with a short call and a paid discovery if the brief needs one.
Every lead, instantly.
The outcome for Novena teams
If we build the right slice first, Novena teams feel the difference inside the first month. An NZ B2B services firm cut average response time from 7 hours to 90 seconds and lifted demo-booked rate by 41%.
An NZ B2B services firm cut average response time from 7 hours to 90 seconds and lifted demo-booked rate by 41%.
AI inbound sales in Novena – common questions
What's a typical engagement length for Novena businesses?
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call – fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
Has this actually shipped for a real Novena?
Yes. An NZ B2B services firm cut average response time from 7 hours to 90 seconds and lifted demo-booked rate by 41%. We'll share comparable engagements on the call.
Can you work with our existing systems?
Yes. The default AI inbound sales stack we reach for is Claude / GPT-4 for conversation, Cal.com or HubSpot Meetings, Vector store of your sales collateral, Slack alerts for hot leads, but we'll bend it around whatever you already run – Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
Skip the pitch.
Tell us the workflow and we'll come back with what we'd build first.
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Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.