We've worked with enough operators in Novena to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any AI HR assistant project is sit with your team for a day before we propose anything.
For Novena operators who want a working pilot in weeks, not a year-long programme.
Our goal is to give Novena businesses a three-day weekend, so people can spend more time with their families and the people they love :)
What AI HR assistant actually does
An AI HR assistant trained on your policies, awards, and the Employment Relations Act. Answers staff questions, drafts contracts, screens applicants, and flags HR risk - without replacing your people lead.
- 01 Answers leave, pay, and policy questions 24/7
- 02 Drafts contracts, warnings, and PIPs from templates
- 03 Screens CVs against role criteria with reasoning
- 04 Flags ER risks before they become disputes
Built on: Claude Employment Hero API BambooHR Vercel
Without Kiwi Dynamics
With Kiwi Dynamics
What you actually get
Every engagement is scoped and quoted up front. This is what is in the box.
- A working pilot, in productionNot a prototype on someone's laptop. The first slice of AI HR assistant runs against real work within weeks.
- Your data stays yoursIt runs on your accounts and your tools. If we part ways you keep the system and everything in it.
- The workflow mapped before codeWe write down what good looks like for Novena businesses first, so nobody is guessing at handover.
- Support after it landsThe people who built it stay reachable when the business changes shape around it.
How AI HR assistant compares
The two things most businesses do instead, and where each one runs out.
| Hiring for it | An off-the-shelf tool | Kiwi Dynamics | |
|---|---|---|---|
| Fit to how you work | Fits perfectly, costs a salary | You bend your process to suit the tool | Built around the workflow you already run |
| Time to something useful | Immediate, and permanent | Quick to switch on, slow to make fit | A working slice in weeks, then hardened |
| Who owns the data | You do | The vendor, on the vendor's terms | You do, in your own accounts |
| When it breaks | That person sorts it, if they are in | A support queue and a ticket number | The people who built it |
| What it costs | A salary, every year, forever | Per seat, forever, used or not | Scoped and quoted up front |
The Novena context, plainly.
- Novena is Singapore's medical hub, dense with private hospitals and specialist clinics - AI here means handling patient-facing and admin work with genuine care around accuracy.
- One of the highest concentrations of private hospitals and specialist medical centres in the region, serving both local patients and medical tourism. Clinics here want AI that reduces admin load without ever compromising on precision.
We work with teams across Novena: Novena Medical Centre · Thomson · Balestier · Toa Payoh · Newton.
Talk to us about this →
How we build AI HR assistant for a Novena team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Novena business, so value lands before the build is finished. AI HR and people ops.
Talk to usHow the work runs
- Find the one workflowWe look for the job costing Novena businesses the most hours or the most leads, and deliberately ignore the rest for now.
- Ship a working sliceA narrow version goes into production in weeks, against real work, so the value shows up before the build is finished.
- Prove it, then widenWe measure it against what the work cost before. If it does not pay for itself, we say so rather than scaling it.
- Harden and hand overLogging, fallbacks and a real handover, so it keeps running when we are not in the room.
The outcome for Novena teams
HR enquiries drop 65% in the first month - leaders get their week back. For Novena teams, that almost always shows up as fewer interruptions and a calmer week, not a dashboard chart.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
How long does AI HR assistant take to ship for Novena businesses?
We aim for a working pilot inside 4-6 weeks - narrow scope, real Novena businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Has this actually shipped for a real Novena?
Yes. HR enquiries drop 65% in the first month - leaders get their week back. We'll share comparable engagements on the call.
Who owns the code and the model setup?
You do, on delivery. We deploy AI HR assistant into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude sits in your account too - we don't operate it from ours.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.