Central Region · Applied AI
AI agents in Novena
For Novena operators who want a working pilot in weeks, not a year-long programme.
What AI agents actually does
Autonomous AI agents that don't just answer – they get things done. They check inventory, draft proposals, file paperwork, and chase quotes while your team focuses on the human work.
We've worked with enough operators in Novena to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any AI agents project is sit with your team for a day before we propose anything.
- 01 Goal-driven agents that complete multi-step tasks
- 02 Connect to your tools – Xero, HubSpot, Gmail, Slack, your CRM
- 03 Human-in-the-loop checkpoints for anything risky
- 04 Full audit log of every action the agent takes
Built on: Claude Agent SDK OpenAI Agents LangGraph n8n MCP
Why Novena businesses choose this
Novena is Singapore's medical hub, dense with private hospitals and specialist clinics – AI here means handling patient-facing and admin work with genuine care around accuracy.
The Novena context, plainly.
One of the highest concentrations of private hospitals and specialist medical centres in the region, serving both local patients and medical tourism. Clinics here want AI that reduces admin load without ever compromising on precision.
We work with teams across Novena: Novena Medical Centre · Thomson · Balestier · Toa Payoh · Newton.
How we build AI agents for a Novena team
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Novena business, so value lands before the build is finished. Every engagement starts with a short call and a paid discovery if the brief needs one.
AI agents that do work.
The outcome for Novena teams
We'd call the engagement a success when Novena teams are using the system without thinking about us. Replaces 15+ hours of weekly back-office work per agent deployed.
Replaces 15+ hours of weekly back-office work per agent deployed.
AI agents in Novena – common questions
When does AI agents actually pay back?
Inside the first quarter, in our experience. We pick the first slice specifically because it's the highest-leverage workflow for a Novena – so the savings start landing before the rest of the build is finished.
How do you price AI agents engagements?
Fixed-scope pilots first, then either project pricing or a small monthly retainer for the ongoing work. No long lock-ins, no 18-month black-box deals. Most Novena businesses are surprised how small the first cheque is.
What's the realistic outcome for Novena businesses?
Replaces 15+ hours of weekly back-office work per agent deployed. We don't promise tenfold lifts because we don't see them outside of marketing decks.
Will this run on our own infrastructure?
Yes, where it makes sense. AI agents can sit entirely in your cloud account, with model calls routed through endpoints you control. We default to Claude Agent SDK, OpenAI Agents, LangGraph, n8n, MCP but the architecture supports your existing platform choices.
The honest version of a sales call.
No deck. No discovery doc. Just whether this is worth building and what it would cost.
Get in touch
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.