East Region · Applied AI
AI email triage in Changi
AI inbox manager, built for businesses operating in Changi.
What AI email triage actually does
Inbox gets the AI treatment – drafts replies, files quotes, escalates the urgent, and snoozes the noise. Your team starts the day at zero, not 200 unread.
Most of our Changi engagements start the same way: a 20-minute call where the owner describes a workflow we've heard before in shape but never in detail. AI email triage is then designed against the detail, not the shape.
- 01 Drafts replies in your tone, ready to send
- 02 Auto-files attachments to the right job folder
- 03 Detects complaints and pings the right person
- 04 Weekly digest of what was handled while you slept
Built on: Claude Gmail API Microsoft Graph Vercel
Why Changi businesses choose this
Changi runs on aviation, logistics and air cargo as one of the world's busiest air hubs – AI here means keeping freight, scheduling and compliance moving at airport speed.
What's different about doing this work in Changi.
Changi Airport and its surrounding air-cargo and logistics ecosystem move an enormous volume of freight and passengers on tight schedules. Businesses here want AI that handles logistics coordination and compliance documentation without becoming the bottleneck.
We work with teams across Changi: Changi Airport · Changi Business Park · Loyang · Pasir Ris · Tampines.
How we build AI email triage for a Changi team
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Changi business, so value lands before the build is finished. Every engagement starts with a short call and a paid discovery if the brief needs one.
AI inbox manager.
The outcome for Changi teams
Inbox time cut from 2 hours/day to under 30 minutes. For Changi teams, that almost always shows up as fewer interruptions and a calmer week, not a dashboard chart.
Inbox time cut from 2 hours/day to under 30 minutes.
AI email triage in Changi – common questions
How long does AI email triage take to ship for Changi businesses?
We aim for a working pilot inside 4-6 weeks – narrow scope, real Changi businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
What's the realistic outcome for Changi businesses?
Inbox time cut from 2 hours/day to under 30 minutes. We don't promise tenfold lifts because we don't see them outside of marketing decks.
Who owns the code and the model setup?
You do, on delivery. We deploy AI email triage into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude sits in your account too – we don't operate it from ours.
The honest version of a sales call.
No deck. No discovery doc. Just whether this is worth building and what it would cost.
Get in touch
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.