New Territories · Applied AI
AI personalisation in Sha Tin
For Sha Tin operators who want a working pilot in weeks, not a year-long programme.
What AI personalisation actually does
Every customer sees the right product, message, and offer – based on what they've bought, browsed, and asked. Built on first-party data, no creepy tracking required.
We've worked with enough operators in Sha Tin to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any AI personalisation project is sit with your team for a day before we propose anything.
- 01 Per-customer recommendations across web and email
- 02 Dynamic landing pages tailored to traffic source
- 03 Lifecycle messaging triggered by real behaviour
- 04 GDPR + NZ Privacy Act compliant by default
Built on: Claude Vercel Edge Postgres Klaviyo
Why Sha Tin businesses choose this
Sha Tin anchors the New Territories' manufacturing, logistics and science park economy – AI here means industrial-scale operations work, not office admin.
Why Sha Tin businesses are a fit for this.
Hong Kong Science Park and a broad manufacturing and logistics base serving cross-border trade with mainland China sit here. Businesses want AI that handles scheduling, compliance and cross-border logistics without becoming the bottleneck.
We work with teams across Sha Tin: Science Park · Tai Wai · Fo Tan · Ma On Shan.
How we build AI personalisation for a Sha Tin team
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Sha Tin business, so value lands before the build is finished. Every engagement starts with a short call and a paid discovery if the brief needs one.
AI personalised CX.
The outcome for Sha Tin teams
We'd call the engagement a success when Sha Tin teams are using the system without thinking about us. Conversion lift of 18-32% over generic site experiences.
Conversion lift of 18-32% over generic site experiences.
AI personalisation in Sha Tin – common questions
When does AI personalisation actually pay back?
Inside the first quarter, in our experience. We pick the first slice specifically because it's the highest-leverage workflow for a Sha Tin – so the savings start landing before the rest of the build is finished.
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call – fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
Has this actually shipped for a real Sha Tin?
Yes. Conversion lift of 18-32% over generic site experiences. We'll share comparable engagements on the call.
Will this run on our own infrastructure?
Yes, where it makes sense. AI personalisation can sit entirely in your cloud account, with model calls routed through endpoints you control. We default to Claude, Vercel Edge, Postgres, Klaviyo but the architecture supports your existing platform choices.
Worth a conversation?
Even if you don't end up working with us, you'll leave the call knowing what's worth building.
Get in touch
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.