New Territories · Applied AI
AI email triage in Sha Tin
For Sha Tin operators who want a working pilot in weeks, not a year-long programme.
What AI email triage actually does
Inbox gets the AI treatment – drafts replies, files quotes, escalates the urgent, and snoozes the noise. Your team starts the day at zero, not 200 unread.
We've worked with enough operators in Sha Tin to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any AI email triage project is sit with your team for a day before we propose anything.
- 01 Drafts replies in your tone, ready to send
- 02 Auto-files attachments to the right job folder
- 03 Detects complaints and pings the right person
- 04 Weekly digest of what was handled while you slept
Built on: Claude Gmail API Microsoft Graph Vercel
Why Sha Tin businesses choose this
Sha Tin anchors the New Territories' manufacturing, logistics and science park economy – AI here means industrial-scale operations work, not office admin.
Why Sha Tin businesses are a fit for this.
Hong Kong Science Park and a broad manufacturing and logistics base serving cross-border trade with mainland China sit here. Businesses want AI that handles scheduling, compliance and cross-border logistics without becoming the bottleneck.
We work with teams across Sha Tin: Science Park · Tai Wai · Fo Tan · Ma On Shan.
How we build AI email triage for a Sha Tin team
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Sha Tin business, so value lands before the build is finished. Every engagement starts with a short call and a paid discovery if the brief needs one.
AI inbox manager.
The outcome for Sha Tin teams
If we build the right slice first, Sha Tin teams feel the difference inside the first month. Inbox time cut from 2 hours/day to under 30 minutes.
Inbox time cut from 2 hours/day to under 30 minutes.
AI email triage in Sha Tin – common questions
What's a typical engagement length for Sha Tin businesses?
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Can you walk us through a comparable build?
Yes – on the first call we'll pick the closest engagement we've shipped to what you're describing and walk through the outcome, the headcount and the time it took. Inbox time cut from 2 hours/day to under 30 minutes.
Can you work with our existing systems?
Yes. The default AI email triage stack we reach for is Claude, Gmail API, Microsoft Graph, Vercel, but we'll bend it around whatever you already run – Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
Skip the pitch.
Tell us the workflow and we'll come back with what we'd build first.
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Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.