Hong Kong Island · Applied AI
Voice AI agents in Cyberport
Built and supported here – the way a Cyberport business would actually use it.
What voice AI agents actually does
Never miss a call again. AI phone agents that answer common enquiries, book jobs, and route urgent ones – in a Kiwi voice your customers won't hate.
Most of our Cyberport engagements start the same way: a 20-minute call where the owner describes a workflow we've heard before in shape but never in detail. Voice AI agents is then designed against the detail, not the shape.
- 01 Trained on your business hours, services, and pricing
- 02 Books appointments straight into your calendar
- 03 Texts the team for anything urgent
- 04 Full call transcript and audio recorded for QA
Built on: Vapi Retell Twilio OpenAI Realtime
Why Cyberport businesses choose this
Cyberport is Hong Kong's dedicated tech and fintech precinct, purpose-built to house the city's startup and digital economy – AI here is judged by founders and engineers, not procurement committees.
Why Cyberport businesses are a fit for this.
A government-backed tech park concentrating fintech, AI and digital media startups alongside venture capital and accelerator programs. Businesses here expect AI built with real technical rigor, since many of them build software themselves.
We work with teams across Cyberport: Pok Fu Lam · Telegraph Bay · Wah Fu · Aberdeen.
How we build voice AI agents for a Cyberport team
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Cyberport business, so value lands before the build is finished. Every engagement starts with a short call and a paid discovery if the brief needs one.
AI phone agents.
The outcome for Cyberport teams
We'd call the engagement a success when Cyberport teams are using the system without thinking about us. 42% of after-hours calls now booked without human input.
42% of after-hours calls now booked without human input.
Voice AI agents in Cyberport – common questions
When does voice AI agents actually pay back?
Inside the first quarter, in our experience. We pick the first slice specifically because it's the highest-leverage workflow for a Cyberport – so the savings start landing before the rest of the build is finished.
How do you price voice AI agents engagements?
Fixed-scope pilots first, then either project pricing or a small monthly retainer for the ongoing work. No long lock-ins, no 18-month black-box deals. Most Cyberport businesses are surprised how small the first cheque is.
What's the realistic outcome for Cyberport businesses?
42% of after-hours calls now booked without human input. We don't promise tenfold lifts because we don't see them outside of marketing decks.
Will this run on our own infrastructure?
Yes, where it makes sense. Voice AI agents can sit entirely in your cloud account, with model calls routed through endpoints you control. We default to Vapi, Retell, Twilio, OpenAI Realtime but the architecture supports your existing platform choices.
Skip the pitch.
Tell us the workflow and we'll come back with what we'd build first.
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Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.