Hong Kong Island · Applied AI
AI personalisation in Cyberport
For Cyberport operators who want a working pilot in weeks, not a year-long programme.
What AI personalisation actually does
Every customer sees the right product, message, and offer – based on what they've bought, browsed, and asked. Built on first-party data, no creepy tracking required.
Most of our Cyberport engagements start the same way: a 20-minute call where the owner describes a workflow we've heard before in shape but never in detail. AI personalisation is then designed against the detail, not the shape.
- 01 Per-customer recommendations across web and email
- 02 Dynamic landing pages tailored to traffic source
- 03 Lifecycle messaging triggered by real behaviour
- 04 GDPR + NZ Privacy Act compliant by default
Built on: Claude Vercel Edge Postgres Klaviyo
Why Cyberport businesses choose this
Cyberport is Hong Kong's dedicated tech and fintech precinct, purpose-built to house the city's startup and digital economy – AI here is judged by founders and engineers, not procurement committees.
What's different about doing this work in Cyberport.
A government-backed tech park concentrating fintech, AI and digital media startups alongside venture capital and accelerator programs. Businesses here expect AI built with real technical rigor, since many of them build software themselves.
We work with teams across Cyberport: Pok Fu Lam · Telegraph Bay · Wah Fu · Aberdeen.
How we build AI personalisation for a Cyberport team
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Cyberport business, so value lands before the build is finished. Every engagement starts with a short call and a paid discovery if the brief needs one.
AI personalised CX.
The outcome for Cyberport teams
Conversion lift of 18-32% over generic site experiences. For Cyberport teams, that almost always shows up as fewer interruptions and a calmer week, not a dashboard chart.
Conversion lift of 18-32% over generic site experiences.
AI personalisation in Cyberport – common questions
How long does AI personalisation take to ship for Cyberport businesses?
We aim for a working pilot inside 4-6 weeks – narrow scope, real Cyberport businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Can you walk us through a comparable build?
Yes – on the first call we'll pick the closest engagement we've shipped to what you're describing and walk through the outcome, the headcount and the time it took. Conversion lift of 18-32% over generic site experiences.
Who owns the code and the model setup?
You do, on delivery. We deploy AI personalisation into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude sits in your account too – we don't operate it from ours.
The honest version of a sales call.
No deck. No discovery doc. Just whether this is worth building and what it would cost.
Get in touch
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.