Hong Kong Island · Applied AI
AI email triage in Cyberport
For Cyberport operators who want a working pilot in weeks, not a year-long programme.
What AI email triage actually does
Inbox gets the AI treatment – drafts replies, files quotes, escalates the urgent, and snoozes the noise. Your team starts the day at zero, not 200 unread.
We've worked with enough operators in Cyberport to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any AI email triage project is sit with your team for a day before we propose anything.
- 01 Drafts replies in your tone, ready to send
- 02 Auto-files attachments to the right job folder
- 03 Detects complaints and pings the right person
- 04 Weekly digest of what was handled while you slept
Built on: Claude Gmail API Microsoft Graph Vercel
Why Cyberport businesses choose this
Cyberport is Hong Kong's dedicated tech and fintech precinct, purpose-built to house the city's startup and digital economy – AI here is judged by founders and engineers, not procurement committees.
What's different about doing this work in Cyberport.
A government-backed tech park concentrating fintech, AI and digital media startups alongside venture capital and accelerator programs. Businesses here expect AI built with real technical rigor, since many of them build software themselves.
We work with teams across Cyberport: Pok Fu Lam · Telegraph Bay · Wah Fu · Aberdeen.
How we build AI email triage for a Cyberport team
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Cyberport business, so value lands before the build is finished. Every engagement starts with a short call and a paid discovery if the brief needs one.
AI inbox manager.
The outcome for Cyberport teams
What changes for Cyberport teams after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided. Inbox time cut from 2 hours/day to under 30 minutes.
Inbox time cut from 2 hours/day to under 30 minutes.
AI email triage in Cyberport – common questions
When does AI email triage actually pay back?
Inside the first quarter, in our experience. We pick the first slice specifically because it's the highest-leverage workflow for a Cyberport – so the savings start landing before the rest of the build is finished.
How do you price AI email triage engagements?
Fixed-scope pilots first, then either project pricing or a small monthly retainer for the ongoing work. No long lock-ins, no 18-month black-box deals. Most Cyberport businesses are surprised how small the first cheque is.
What's the realistic outcome for Cyberport businesses?
Inbox time cut from 2 hours/day to under 30 minutes. We don't promise tenfold lifts because we don't see them outside of marketing decks.
Will this run on our own infrastructure?
Yes, where it makes sense. AI email triage can sit entirely in your cloud account, with model calls routed through endpoints you control. We default to Claude, Gmail API, Microsoft Graph, Vercel but the architecture supports your existing platform choices.
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