We've worked with enough operators in Whyalla to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any AI call summaries project is sit with your team for a day before we propose anything.
For Whyalla operators who want a working pilot in weeks, not a year-long programme.
What AI call summaries actually does
Every customer call recorded, transcribed, summarised, and coached. Managers spot what's working, reps see what to fix, and customers get follow-ups that actually reference what they said.
- 01 Auto-summary into your CRM after every call
- 02 Coaching scorecards for sales and support reps
- 03 Detects compliance phrases (or missing ones)
- 04 Searchable archive - find the call that mentioned X
Built on: Twilio AssemblyAI Claude Vercel
Without Koala Dynamics
With Koala Dynamics
Why Whyalla businesses are a fit for this.
- Whyalla is a steel town rebuilding around green hydrogen and renewables, and its supplier base is retendering for work it has never done before.
- Steelworks, iron ore, and a large green energy transition pipeline. Local contractors are writing proposals for new industries, which has sharply increased the documentation load.
We work with teams across Whyalla: Whyalla Norrie · Whyalla Stuart · Whyalla Playford · Whyalla Jenkins.
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How we build AI call summaries for a Whyalla team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Whyalla business, so value lands before the build is finished. AI call notes + coaching.
Talk to usThe outcome for Whyalla teams
What changes for Whyalla teams after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided. Sales coaching scales to every rep without doubling manager time.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
How long does AI call summaries take to ship for Whyalla businesses?
We aim for a working pilot inside 4-6 weeks - narrow scope, real Whyalla businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
How do you price AI call summaries engagements?
Fixed-scope pilots first, then either project pricing or a small monthly retainer for the ongoing work. No long lock-ins, no 18-month black-box deals. Most Whyalla businesses are surprised how small the first cheque is.
Has this actually shipped for a real Whyalla?
Yes. Sales coaching scales to every rep without doubling manager time. We'll share comparable engagements on the call.
Who owns the code and the model setup?
You do, on delivery. We deploy AI call summaries into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Twilio sits in your account too - we don't operate it from ours.
Skip the pitch.
Tell us the workflow and we'll come back with what we'd build first.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.