Queensland · Applied AI
AI knowledge base in Townsville
For Townsville operators who want a working pilot in weeks, not a year-long programme.
What AI knowledge base actually does
Your team's tribal knowledge, finally searchable. Upload your SOPs, training videos, past emails, and Slack threads – your team asks questions and gets answers with citations.
Most of our Townsville engagements start the same way: a 20-minute call where the owner describes a workflow we've heard before in shape but never in detail. AI knowledge base is then designed against the detail, not the shape.
- 01 Ingests PDFs, Word docs, videos, Slack, Notion, Drive
- 02 Answers with citations back to source documents
- 03 Permission-aware – staff only see what they should
- 04 Detects stale docs and prompts owners to update
Built on: Claude Pinecone Vercel AI SDK Postgres MCP
Why Townsville businesses choose this
Townsville runs on defence, mining services and a role as North Queensland's regional hub – AI here means serving a wide catchment without a Sydney-sized team.
What's different about doing this work in Townsville.
A major army garrison, mineral processing, and a role as the service centre for a huge swathe of North Queensland. Townsville businesses want AI that covers a big regional footprint with a small local team.
We work with teams across Townsville: Townsville CBD · North Ward · Aitkenvale · Kirwan · Douglas · Idalia.
How we build AI knowledge base for a Townsville team
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Townsville business, so value lands before the build is finished. Every engagement starts with a short call and a paid discovery if the brief needs one.
Internal AI knowledge base.
The outcome for Townsville teams
The shape of the result for Townsville teams: New staff get to productive 3x faster – less senior-team interruption. Built on Claude, hardened with the rest of the stack as it scales.
New staff get to productive 3x faster – less senior-team interruption.
AI knowledge base in Townsville – common questions
How long does AI knowledge base take to ship for Townsville businesses?
We aim for a working pilot inside 4-6 weeks – narrow scope, real Townsville businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
How do you price AI knowledge base engagements?
Fixed-scope pilots first, then either project pricing or a small monthly retainer for the ongoing work. No long lock-ins, no 18-month black-box deals. Most Townsville businesses are surprised how small the first cheque is.
Has this actually shipped for a real Townsville?
Yes. New staff get to productive 3x faster – less senior-team interruption. We'll share comparable engagements on the call.
Who owns the code and the model setup?
You do, on delivery. We deploy AI knowledge base into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude sits in your account too – we don't operate it from ours.
The honest version of a sales call.
No deck. No discovery doc. Just whether this is worth building and what it would cost.
Get in touch
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.