New South Wales · Applied AI
Voice AI agents in Sydney
For Sydney operators who want a working pilot in weeks, not a year-long programme.
What voice AI agents actually does
Never miss a call again. AI phone agents that answer common enquiries, book jobs, and route urgent ones – in a Kiwi voice your customers won't hate.
We've worked with enough operators in Sydney to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any voice AI agents project is sit with your team for a day before we propose anything.
- 01 Trained on your business hours, services, and pricing
- 02 Books appointments straight into your calendar
- 03 Texts the team for anything urgent
- 04 Full call transcript and audio recorded for QA
Built on: Vapi Retell Twilio OpenAI Realtime
Why Sydney businesses choose this
Sydney runs on finance, professional services and a tech scene chasing Melbourne for the national crown – AI here has to survive a genuinely competitive market, not just look good in a pitch.
Where Sydney operators actually lose hours.
ASX-listed HQs, the big four banks, and a startup corridor from Surry Hills to Chippendale sit alongside a huge professional services layer of legal, accounting and consulting firms. Sydney businesses have already tried AI once, so we build for teams who want the second attempt to actually stick.
We work with teams across Sydney: CBD · North Sydney · Parramatta · Surry Hills · Chatswood · Sydney Olympic Park.
How we build voice AI agents for a Sydney team
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Sydney business, so value lands before the build is finished. Every engagement starts with a short call and a paid discovery if the brief needs one.
AI phone agents.
The outcome for Sydney teams
The shape of the result for Sydney teams: 42% of after-hours calls now booked without human input. Built on Vapi, hardened with the rest of the stack as it scales.
42% of after-hours calls now booked without human input.
Voice AI agents in Sydney – common questions
What's a typical engagement length for Sydney businesses?
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call – fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
Can you walk us through a comparable build?
Yes – on the first call we'll pick the closest engagement we've shipped to what you're describing and walk through the outcome, the headcount and the time it took. 42% of after-hours calls now booked without human input.
Can you work with our existing systems?
Yes. The default voice AI agents stack we reach for is Vapi, Retell, Twilio, OpenAI Realtime, but we'll bend it around whatever you already run – Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
Skip the pitch.
Tell us the workflow and we'll come back with what we'd build first.
Get in touch
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.