New South Wales · Applied AI
AI call summaries in Sydney
AI call notes + coaching, built for businesses operating in Sydney.
What AI call summaries actually does
Every customer call recorded, transcribed, summarised, and coached. Managers spot what's working, reps see what to fix, and customers get follow-ups that actually reference what they said.
Most of our Sydney engagements start the same way: a 20-minute call where the owner describes a workflow we've heard before in shape but never in detail. AI call summaries is then designed against the detail, not the shape.
- 01 Auto-summary into your CRM after every call
- 02 Coaching scorecards for sales and support reps
- 03 Detects compliance phrases (or missing ones)
- 04 Searchable archive – find the call that mentioned X
Built on: Twilio AssemblyAI Claude Vercel
Why Sydney businesses choose this
Sydney runs on finance, professional services and a tech scene chasing Melbourne for the national crown – AI here has to survive a genuinely competitive market, not just look good in a pitch.
What's different about doing this work in Sydney.
ASX-listed HQs, the big four banks, and a startup corridor from Surry Hills to Chippendale sit alongside a huge professional services layer of legal, accounting and consulting firms. Sydney businesses have already tried AI once, so we build for teams who want the second attempt to actually stick.
We work with teams across Sydney: CBD · North Sydney · Parramatta · Surry Hills · Chatswood · Sydney Olympic Park.
How we build AI call summaries for a Sydney team
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Sydney business, so value lands before the build is finished. Every engagement starts with a short call and a paid discovery if the brief needs one.
AI call notes + coaching.
The outcome for Sydney teams
If we build the right slice first, Sydney teams feel the difference inside the first month. Sales coaching scales to every rep without doubling manager time.
Sales coaching scales to every rep without doubling manager time.
AI call summaries in Sydney – common questions
What's a typical engagement length for Sydney businesses?
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call – fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
Has this actually shipped for a real Sydney?
Yes. Sales coaching scales to every rep without doubling manager time. We'll share comparable engagements on the call.
Can you work with our existing systems?
Yes. The default AI call summaries stack we reach for is Twilio, AssemblyAI, Claude, Vercel, but we'll bend it around whatever you already run – Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
The honest version of a sales call.
No deck. No discovery doc. Just whether this is worth building and what it would cost.
Get in touch
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.