We've worked with enough operators in Rockhampton to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any AI personalisation project is sit with your team for a day before we propose anything.
Built and supported here - the way a Rockhampton business would actually use it.
What AI personalisation actually does
Every customer sees the right product, message, and offer - based on what they've bought, browsed, and asked. Built on first-party data, no creepy tracking required.
- 01 Per-customer recommendations across web and email
- 02 Dynamic landing pages tailored to traffic source
- 03 Lifecycle messaging triggered by real behaviour
- 04 GDPR + NZ Privacy Act compliant by default
Built on: Claude Vercel Edge Postgres Klaviyo
Without Koala Dynamics
With Koala Dynamics
What's different about doing this work in Rockhampton.
- Rockhampton is the beef capital and a Central Queensland service hub, with a defence and mining services layer on top.
- Cattle, meat processing, mining services and a large military training presence at Shoalwater Bay. Livestock and mining clients both run on schedules that punish a slow reply.
We work with teams across Rockhampton: Rockhampton CBD · North Rockhampton · Gracemere · Parkhurst · Yeppoon.
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How we build AI personalisation for a Rockhampton team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Rockhampton business, so value lands before the build is finished. AI personalised CX.
Talk to usThe outcome for Rockhampton teams
Conversion lift of 18-32% over generic site experiences. For Rockhampton teams, that almost always shows up as fewer interruptions and a calmer week, not a dashboard chart.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
When does AI personalisation actually pay back?
Inside the first quarter, in our experience. We pick the first slice specifically because it's the highest-leverage workflow for a Rockhampton - so the savings start landing before the rest of the build is finished.
How do you price AI personalisation engagements?
Fixed-scope pilots first, then either project pricing or a small monthly retainer for the ongoing work. No long lock-ins, no 18-month black-box deals. Most Rockhampton businesses are surprised how small the first cheque is.
Anyone else in this space using AI personalisation?
Plenty. Conversion lift of 18-32% over generic site experiences. The interesting question is rarely "does it work" - it's "is your team ready to use the output." That's what we'd scope on the call.
Will this run on our own infrastructure?
Yes, where it makes sense. AI personalisation can sit entirely in your cloud account, with model calls routed through endpoints you control. We default to Claude, Vercel Edge, Postgres, Klaviyo but the architecture supports your existing platform choices.
The honest version of a sales call.
No deck. No discovery doc. Just whether this is worth building and what it would cost.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.