The version of AI email triage that works for a Rockhampton business is rarely the version a national vendor would sell you. We build the one that fits how your team actually operates - usually with fewer parts than the off-the-shelf pitch.
For Rockhampton operators who want a working pilot in weeks, not a year-long programme.
What AI email triage actually does
Inbox gets the AI treatment - drafts replies, files quotes, escalates the urgent, and snoozes the noise. Your team starts the day at zero, not 200 unread.
- 01 Drafts replies in your tone, ready to send
- 02 Auto-files attachments to the right job folder
- 03 Detects complaints and pings the right person
- 04 Weekly digest of what was handled while you slept
Built on: Claude Gmail API Microsoft Graph Vercel
Without Koala Dynamics
With Koala Dynamics
What's different about doing this work in Rockhampton.
- Rockhampton is the beef capital and a Central Queensland service hub, with a defence and mining services layer on top.
- Cattle, meat processing, mining services and a large military training presence at Shoalwater Bay. Livestock and mining clients both run on schedules that punish a slow reply.
We work with teams across Rockhampton: Rockhampton CBD · North Rockhampton · Gracemere · Parkhurst · Yeppoon.
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How we build AI email triage for a Rockhampton team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Rockhampton business, so value lands before the build is finished. AI inbox manager.
Talk to usThe outcome for Rockhampton teams
Inbox time cut from 2 hours/day to under 30 minutes. For Rockhampton teams, that almost always shows up as fewer interruptions and a calmer week, not a dashboard chart.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
What's a typical engagement length for Rockhampton businesses?
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call - fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
Can you walk us through a comparable build?
Yes - on the first call we'll pick the closest engagement we've shipped to what you're describing and walk through the outcome, the headcount and the time it took. Inbox time cut from 2 hours/day to under 30 minutes.
Can you work with our existing systems?
Yes. The default AI email triage stack we reach for is Claude, Gmail API, Microsoft Graph, Vercel, but we'll bend it around whatever you already run - Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.