AI personalisation that lives in your stack, not on a vendor's roadmap. Shipped from New South Wales.

Queanbeyan sits in a regional context that genuinely changes the build. Connectivity assumptions, the rhythm of the working week, the proximity of your team to your customers - none of those are details our default AI personalisation template would catch.

What AI personalisation actually does

Every customer sees the right product, message, and offer - based on what they've bought, browsed, and asked. Built on first-party data, no creepy tracking required.

  • 01 Per-customer recommendations across web and email
  • 02 Dynamic landing pages tailored to traffic source
  • 03 Lifecycle messaging triggered by real behaviour
  • 04 GDPR + NZ Privacy Act compliant by default

Built on: Claude Vercel Edge Postgres Klaviyo

What we keep seeing in Queanbeyan.

  • Queanbeyan trades on Canberra next door - construction, trades and services serving a government city from just over the border.
  • A trades and construction base servicing the ACT, with lower overheads and a customer base that expects Canberra standards. Government-adjacent clients bring procurement and record-keeping requirements most small firms are not set up for.

We work with teams across Queanbeyan: Queanbeyan CBD · Jerrabomberra · Karabar · Googong · Bungendore.

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How we build AI personalisation for a Queanbeyan team.

We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Queanbeyan business, so value lands before the build is finished. AI personalised CX.

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The outcome for Queanbeyan teams

Conversion lift of 18-32% over generic site experiences. For Queanbeyan teams, that almost always shows up as fewer interruptions and a calmer week, not a dashboard chart.

Not your typical AI agency.

Honest about what AI can and cannot do

Ships the one workflow that pays for itself

Hours given back, never the size of the invoice

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*Every engagement is scoped and quoted up front. Results vary by workflow and business.

How much is not automating costing you?

Nine hours a week of admin is 468 hours a year. With Koala Dynamics, that drops to about 52.

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*Based on 9 hours a week of admin at Koala Dynamics' typical 80% automation rate. Your number may vary, the calculator uses your own.

FAQ

How quickly can we see something running?

Week three for a clickable internal demo against real data. Week six for a slice your team can actually use. We hold ourselves to those numbers because they're what stops a project drifting into "endless discovery".

What's the smallest engagement you'd take on?

A two-week paid discovery for Queanbeyan businesses that aren't sure whether the build is worth doing at all. You get a one-page write-up of what we'd build, what we'd skip, and what it would cost. About 30% of those discoveries end with us recommending you don't proceed.

Can you walk us through a comparable build?

Yes - on the first call we'll pick the closest engagement we've shipped to what you're describing and walk through the outcome, the headcount and the time it took. Conversion lift of 18-32% over generic site experiences.

What tools do you build AI personalisation on?

For AI personalisation we usually reach for Claude, Vercel Edge, Postgres, Klaviyo. We're tool-agnostic at heart - we pick what your Queanbeyan team can actually run after we hand the build over, not what looks good on a vendor sticker.

One short call.

Tell us what you're trying to fix. We'll come back inside a working day.

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Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.