Built and supported here - the way a Port Hedland business would actually use it.

The version of AI personalisation that works for a Port Hedland business is rarely the version a national vendor would sell you. We build the one that fits how your team actually operates - usually with fewer parts than the off-the-shelf pitch.

What AI personalisation actually does

Every customer sees the right product, message, and offer - based on what they've bought, browsed, and asked. Built on first-party data, no creepy tracking required.

  • 01 Per-customer recommendations across web and email
  • 02 Dynamic landing pages tailored to traffic source
  • 03 Lifecycle messaging triggered by real behaviour
  • 04 GDPR + NZ Privacy Act compliant by default

Built on: Claude Vercel Edge Postgres Klaviyo

Why Port Hedland businesses are a fit for this.

  • Port Hedland moves more tonnage than any other port on earth, and every supplier around it works to mining-grade compliance.
  • Iron ore export at enormous scale, plus the contracting, logistics and camp services behind it. Supplier prequalification, safety records and shift coordination dominate the administrative load.

We work with teams across Port Hedland: Port Hedland · South Hedland · Wedgefield · Pretty Pool · Karratha Road.

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How we build AI personalisation for a Port Hedland team.

We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Port Hedland business, so value lands before the build is finished. AI personalised CX.

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The outcome for Port Hedland teams

The shape of the result for Port Hedland teams: Conversion lift of 18-32% over generic site experiences. Built on Claude, hardened with the rest of the stack as it scales.

Not your typical AI agency.

Honest about what AI can and cannot do

Ships the one workflow that pays for itself

Hours given back, never the size of the invoice

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*Every engagement is scoped and quoted up front. Results vary by workflow and business.

How much is not automating costing you?

Nine hours a week of admin is 468 hours a year. With Koala Dynamics, that drops to about 52.

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*Based on 9 hours a week of admin at Koala Dynamics' typical 80% automation rate. Your number may vary, the calculator uses your own.

FAQ

What's a typical engagement length for Port Hedland businesses?

Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.

Do you do hourly billing or fixed price?

Fixed price for the pilot, every time. After that it's your call - fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.

Has this actually shipped for a real Port Hedland?

Yes. Conversion lift of 18-32% over generic site experiences. We'll share comparable engagements on the call.

Can you work with our existing systems?

Yes. The default AI personalisation stack we reach for is Claude, Vercel Edge, Postgres, Klaviyo, but we'll bend it around whatever you already run - Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.

Worth a conversation?

Even if you don't end up working with us, you'll leave the call knowing what's worth building.

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Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.