Western Australia · Applied AI
AI customer feedback in Perth
Built and supported here – the way a Perth business would actually use it.
What AI customer feedback actually does
Every Google review, NPS survey, support ticket, and social mention pulled into one place – themed, scored, and ranked by impact. You finally see what customers actually complain about.
The version of AI customer feedback that works for a Perth business is rarely the version a national vendor would sell you. We build the one that fits how your team actually operates – usually with fewer parts than the off-the-shelf pitch.
- 01 Pulls reviews from Google, Facebook, Trade Me, your forms
- 02 Auto-themes complaints and praise into trends
- 03 Alerts you to a bad review before it goes viral
- 04 Drafts public review responses in your voice
Built on: Claude Google Business API Trustpilot Vercel
Why Perth businesses choose this
Perth's economy is mining, energy and the services that support a huge FIFO workforce – AI here means automating the scheduling, compliance and reporting load those industries run on.
Why Perth businesses are a fit for this.
Resources companies and their contractor networks generate enormous amounts of compliance paperwork, rostering and site reporting. Perth businesses want AI that handles that load without needing a mining engineer to configure it.
We work with teams across Perth: CBD · Fremantle · Joondalup · Rockingham · Midland · Osborne Park.
How we build AI customer feedback for a Perth team
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Perth business, so value lands before the build is finished. Every engagement starts with a short call and a paid discovery if the brief needs one.
AI review and feedback.
The outcome for Perth teams
The shape of the result for Perth teams: Star ratings up ~0.4 in 90 days from faster, on-brand responses. Built on Claude, hardened with the rest of the stack as it scales.
Star ratings up ~0.4 in 90 days from faster, on-brand responses.
AI customer feedback in Perth – common questions
What's a typical engagement length for Perth businesses?
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Has this actually shipped for a real Perth?
Yes. Star ratings up ~0.4 in 90 days from faster, on-brand responses. We'll share comparable engagements on the call.
Can you work with our existing systems?
Yes. The default AI customer feedback stack we reach for is Claude, Google Business API, Trustpilot, Vercel, but we'll bend it around whatever you already run – Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
Skip the pitch.
Tell us the workflow and we'll come back with what we'd build first.
Get in touch
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.