Most of our Palmerston engagements start the same way: a 20-minute call where the owner describes a workflow we've heard before in shape but never in detail. Semantic search (RAG) is then designed against the detail, not the shape.
AI search over your data, built for businesses operating in Palmerston.
What semantic search (RAG) actually does
Search that understands intent, not just keywords. Your team types what they mean - and gets the right document, ticket, or product from across every system, with citations.
- 01 Indexes Drive, SharePoint, Notion, Slack, your CRM
- 02 Returns answers with source links - no hallucinations
- 03 Permissioned so staff only see what they should
- 04 Re-indexes nightly so results stay fresh
Built on: Pinecone Claude Postgres pgvector Vercel AI SDK
Without Koala Dynamics
With Koala Dynamics
What's different about doing this work in Palmerston.
- Palmerston is Darwin's fast-growing satellite city, with defence, construction and home services driving most of the local work.
- Residential growth, defence households, trades and retail serving one of the youngest populations in the country. Volume and after-hours demand are the recurring pinch points.
We work with teams across Palmerston: Palmerston CBD · Rosebery · Zuccoli · Durack · Humpty Doo.
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How we build semantic search (RAG) for a Palmerston team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Palmerston business, so value lands before the build is finished. AI search over your data.
Talk to usThe outcome for Palmerston teams
The shape of the result for Palmerston teams: Average search time drops from 6 minutes to 12 seconds. Built on Pinecone, hardened with the rest of the stack as it scales.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
What's a typical engagement length for Palmerston businesses?
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Do you have proof this works for Palmerston businesses?
Direct case study: Average search time drops from 6 minutes to 12 seconds. Happy to walk you through full numbers on a call.
Can you work with our existing systems?
Yes. The default semantic search (RAG) stack we reach for is Pinecone, Claude, Postgres pgvector, Vercel AI SDK, but we'll bend it around whatever you already run - Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
The honest version of a sales call.
No deck. No discovery doc. Just whether this is worth building and what it would cost.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.