Most of our Mackay engagements start the same way: a 20-minute call where the owner describes a workflow we've heard before in shape but never in detail. MCP integrations is then designed against the detail, not the shape.
Built and supported here - the way a Mackay business would actually use it.
What MCP integrations actually does
Wire Claude, ChatGPT, or Gemini directly into your tools with the Model Context Protocol. Your team uses AI in their existing inbox, CRM, or chat - with your data, your permissions, your guardrails.
- 01 Custom MCP servers for your CRM, ERP, or in-house tools
- 02 Permission-aware so AI only sees what each user can
- 03 Tool-call audit log for compliance
- 04 Works with Claude Desktop, ChatGPT, Cursor, and more
Built on: MCP Claude TypeScript Vercel
Without Koala Dynamics
With Koala Dynamics
The Mackay context, plainly.
- Mackay services the Bowen Basin coal mines and a large sugar industry, so its engineering firms live and die on procurement cycles.
- Mining services, heavy engineering, sugar milling and the port. Mining clients bring long tender documents and strict compliance, which is where most of the local admin burden actually sits.
We work with teams across Mackay: Mackay CBD · Paget · North Mackay · Andergrove · Sarina.
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How we build MCP integrations for a Mackay team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Mackay business, so value lands before the build is finished. Connect Claude to your stack.
Talk to usThe outcome for Mackay teams
What changes for Mackay teams after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided. Existing AI tools become 10x more useful with real business context.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
When does MCP integrations actually pay back?
Inside the first quarter, in our experience. We pick the first slice specifically because it's the highest-leverage workflow for a Mackay - so the savings start landing before the rest of the build is finished.
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call - fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
Anyone else in this space using MCP integrations?
Plenty. Existing AI tools become 10x more useful with real business context. The interesting question is rarely "does it work" - it's "is your team ready to use the output." That's what we'd scope on the call.
Will this run on our own infrastructure?
Yes, where it makes sense. MCP integrations can sit entirely in your cloud account, with model calls routed through endpoints you control. We default to MCP, Claude, TypeScript, Vercel but the architecture supports your existing platform choices.
The honest version of a sales call.
No deck. No discovery doc. Just whether this is worth building and what it would cost.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.