We've worked with enough operators in Lismore to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any AI customer feedback project is sit with your team for a day before we propose anything.
AI review and feedback, built for businesses operating in Lismore.
What AI customer feedback actually does
Every Google review, NPS survey, support ticket, and social mention pulled into one place - themed, scored, and ranked by impact. You finally see what customers actually complain about.
- 01 Pulls reviews from Google, Facebook, Trade Me, your forms
- 02 Auto-themes complaints and praise into trends
- 03 Alerts you to a bad review before it goes viral
- 04 Drafts public review responses in your voice
Built on: Claude Google Business API Trustpilot Vercel
Without Koala Dynamics
With Koala Dynamics
The Lismore context, plainly.
- Lismore is the Northern Rivers service centre, rebuilding through a construction and insurance workload that has not let up since the floods.
- Agriculture, education through Southern Cross University, health, and a construction and remediation sector still working through flood recovery. Documentation, claims and scheduling loads here are heavier than anywhere comparable.
We work with teams across Lismore: Lismore CBD · Goonellabah · East Lismore · South Lismore · Alstonville.
Talk to us about this →
How we build AI customer feedback for a Lismore team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Lismore business, so value lands before the build is finished. AI review and feedback.
Talk to usThe outcome for Lismore teams
If we build the right slice first, Lismore teams feel the difference inside the first month. Star ratings up ~0.4 in 90 days from faster, on-brand responses.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
How long does AI customer feedback take to ship for Lismore businesses?
We aim for a working pilot inside 4-6 weeks - narrow scope, real Lismore businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Has this actually shipped for a real Lismore?
Yes. Star ratings up ~0.4 in 90 days from faster, on-brand responses. We'll share comparable engagements on the call.
Who owns the code and the model setup?
You do, on delivery. We deploy AI customer feedback into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude sits in your account too - we don't operate it from ours.
The honest version of a sales call.
No deck. No discovery doc. Just whether this is worth building and what it would cost.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.