We've worked with enough operators in Launceston to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any AI personalisation project is sit with your team for a day before we propose anything.
AI personalised CX, built for businesses operating in Launceston.
What AI personalisation actually does
Every customer sees the right product, message, and offer - based on what they've bought, browsed, and asked. Built on first-party data, no creepy tracking required.
- 01 Per-customer recommendations across web and email
- 02 Dynamic landing pages tailored to traffic source
- 03 Lifecycle messaging triggered by real behaviour
- 04 GDPR + NZ Privacy Act compliant by default
Built on: Claude Vercel Edge Postgres Klaviyo
Without Koala Dynamics
With Koala Dynamics
The Launceston context, plainly.
- Launceston is northern Tasmania's commercial centre, built on agriculture, food and wine, health and a university campus.
- Premium food and beverage production, agriculture, health services and UTAS. Export-facing food businesses carry disproportionate compliance paperwork for their size.
We work with teams across Launceston: Launceston CBD · Kings Meadows · Newstead · Mowbray · Prospect.
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How we build AI personalisation for a Launceston team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Launceston business, so value lands before the build is finished. AI personalised CX.
Talk to usThe outcome for Launceston teams
The shape of the result for Launceston teams: Conversion lift of 18-32% over generic site experiences. Built on Claude, hardened with the rest of the stack as it scales.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
How long does AI personalisation take to ship for Launceston businesses?
We aim for a working pilot inside 4-6 weeks - narrow scope, real Launceston businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Has this actually shipped for a real Launceston?
Yes. Conversion lift of 18-32% over generic site experiences. We'll share comparable engagements on the call.
Who owns the code and the model setup?
You do, on delivery. We deploy AI personalisation into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude sits in your account too - we don't operate it from ours.
The honest version of a sales call.
No deck. No discovery doc. Just whether this is worth building and what it would cost.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.