We've worked with enough operators in Launceston to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any AI email triage project is sit with your team for a day before we propose anything.
For Launceston operators who want a working pilot in weeks, not a year-long programme.
What AI email triage actually does
Inbox gets the AI treatment - drafts replies, files quotes, escalates the urgent, and snoozes the noise. Your team starts the day at zero, not 200 unread.
- 01 Drafts replies in your tone, ready to send
- 02 Auto-files attachments to the right job folder
- 03 Detects complaints and pings the right person
- 04 Weekly digest of what was handled while you slept
Built on: Claude Gmail API Microsoft Graph Vercel
Without Koala Dynamics
With Koala Dynamics
The Launceston context, plainly.
- Launceston is northern Tasmania's commercial centre, built on agriculture, food and wine, health and a university campus.
- Premium food and beverage production, agriculture, health services and UTAS. Export-facing food businesses carry disproportionate compliance paperwork for their size.
We work with teams across Launceston: Launceston CBD · Kings Meadows · Newstead · Mowbray · Prospect.
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How we build AI email triage for a Launceston team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Launceston business, so value lands before the build is finished. AI inbox manager.
Talk to usThe outcome for Launceston teams
The shape of the result for Launceston teams: Inbox time cut from 2 hours/day to under 30 minutes. Built on Claude, hardened with the rest of the stack as it scales.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
How long does AI email triage take to ship for Launceston businesses?
We aim for a working pilot inside 4-6 weeks - narrow scope, real Launceston businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Do you have proof this works for Launceston businesses?
Direct case study: Inbox time cut from 2 hours/day to under 30 minutes. Happy to walk you through full numbers on a call.
Who owns the code and the model setup?
You do, on delivery. We deploy AI email triage into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude sits in your account too - we don't operate it from ours.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.