The version of AI customer feedback that works for a Katherine business is rarely the version a national vendor would sell you. We build the one that fits how your team actually operates - usually with fewer parts than the off-the-shelf pitch.
Built and supported here - the way a Katherine business would actually use it.
What AI customer feedback actually does
Every Google review, NPS survey, support ticket, and social mention pulled into one place - themed, scored, and ranked by impact. You finally see what customers actually complain about.
- 01 Pulls reviews from Google, Facebook, Trade Me, your forms
- 02 Auto-themes complaints and praise into trends
- 03 Alerts you to a bad review before it goes viral
- 04 Drafts public review responses in your voice
Built on: Claude Google Business API Trustpilot Vercel
Without Koala Dynamics
With Koala Dynamics
Why Katherine businesses are a fit for this.
- Katherine is defence, pastoral country and transport where the Stuart and Victoria highways meet.
- RAAF Base Tindal, cattle stations, horticulture and freight. Defence work brings compliance requirements, and pastoral clients are often hours from the nearest town.
We work with teams across Katherine: Katherine CBD · Katherine East · Katherine South · Tindal · Mataranka.
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How we build AI customer feedback for a Katherine team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Katherine business, so value lands before the build is finished. AI review and feedback.
Talk to usThe outcome for Katherine teams
Star ratings up ~0.4 in 90 days from faster, on-brand responses. For Katherine teams, that almost always shows up as fewer interruptions and a calmer week, not a dashboard chart.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
What's a typical engagement length for Katherine businesses?
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Has this actually shipped for a real Katherine?
Yes. Star ratings up ~0.4 in 90 days from faster, on-brand responses. We'll share comparable engagements on the call.
Can you work with our existing systems?
Yes. The default AI customer feedback stack we reach for is Claude, Google Business API, Trustpilot, Vercel, but we'll bend it around whatever you already run - Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
Skip the pitch.
Tell us the workflow and we'll come back with what we'd build first.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.