We've worked with enough operators in Karratha to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any AI call summaries project is sit with your team for a day before we propose anything.
Built and supported here - the way a Karratha business would actually use it.
What AI call summaries actually does
Every customer call recorded, transcribed, summarised, and coached. Managers spot what's working, reps see what to fix, and customers get follow-ups that actually reference what they said.
- 01 Auto-summary into your CRM after every call
- 02 Coaching scorecards for sales and support reps
- 03 Detects compliance phrases (or missing ones)
- 04 Searchable archive - find the call that mentioned X
Built on: Twilio AssemblyAI Claude Vercel
Without Koala Dynamics
With Koala Dynamics
Where Karratha operators actually lose hours.
- Karratha services Pilbara LNG and iron ore, where a single day of downtime is worth more than most annual budgets.
- North West Shelf gas, iron ore, and the industrial services town built to support them. Response speed is priced into every contract, and slow admin is a commercial liability.
We work with teams across Karratha: Karratha CBD · Bulgarra · Nickol · Baynton · Dampier.
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How we build AI call summaries for a Karratha team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Karratha business, so value lands before the build is finished. AI call notes + coaching.
Talk to usThe outcome for Karratha teams
We'd call the engagement a success when Karratha teams are using the system without thinking about us. Sales coaching scales to every rep without doubling manager time.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
When does AI call summaries actually pay back?
Inside the first quarter, in our experience. We pick the first slice specifically because it's the highest-leverage workflow for a Karratha - so the savings start landing before the rest of the build is finished.
How do you price AI call summaries engagements?
Fixed-scope pilots first, then either project pricing or a small monthly retainer for the ongoing work. No long lock-ins, no 18-month black-box deals. Most Karratha businesses are surprised how small the first cheque is.
Has this actually shipped for a real Karratha?
Yes. Sales coaching scales to every rep without doubling manager time. We'll share comparable engagements on the call.
Will this run on our own infrastructure?
Yes, where it makes sense. AI call summaries can sit entirely in your cloud account, with model calls routed through endpoints you control. We default to Twilio, AssemblyAI, Claude, Vercel but the architecture supports your existing platform choices.
Skip the pitch.
Tell us the workflow and we'll come back with what we'd build first.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.