The version of AI customer feedback that works for a Kalgoorlie business is rarely the version a national vendor would sell you. We build the one that fits how your team actually operates - usually with fewer parts than the off-the-shelf pitch.
Built and supported here - the way a Kalgoorlie business would actually use it.
What AI customer feedback actually does
Every Google review, NPS survey, support ticket, and social mention pulled into one place - themed, scored, and ranked by impact. You finally see what customers actually complain about.
- 01 Pulls reviews from Google, Facebook, Trade Me, your forms
- 02 Auto-themes complaints and praise into trends
- 03 Alerts you to a bad review before it goes viral
- 04 Drafts public review responses in your voice
Built on: Claude Google Business API Trustpilot Vercel
Without Koala Dynamics
With Koala Dynamics
Why Kalgoorlie businesses are a fit for this.
- Kalgoorlie is gold - the Super Pit and a whole services economy around a fly-in workforce.
- Gold mining, mining services and a FIFO population that changes the customer base week to week. Rostering, callouts and after-hours contact are where the time actually goes.
We work with teams across Kalgoorlie: Kalgoorlie CBD · Boulder · South Kalgoorlie · Hannans · Coolgardie.
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How we build AI customer feedback for a Kalgoorlie team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Kalgoorlie business, so value lands before the build is finished. AI review and feedback.
Talk to usThe outcome for Kalgoorlie teams
What changes for Kalgoorlie teams after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided. Star ratings up ~0.4 in 90 days from faster, on-brand responses.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
How long does AI customer feedback take to ship for Kalgoorlie businesses?
We aim for a working pilot inside 4-6 weeks - narrow scope, real Kalgoorlie businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
How do you price AI customer feedback engagements?
Fixed-scope pilots first, then either project pricing or a small monthly retainer for the ongoing work. No long lock-ins, no 18-month black-box deals. Most Kalgoorlie businesses are surprised how small the first cheque is.
What's the realistic outcome for Kalgoorlie businesses?
Star ratings up ~0.4 in 90 days from faster, on-brand responses. We don't promise tenfold lifts because we don't see them outside of marketing decks.
Who owns the code and the model setup?
You do, on delivery. We deploy AI customer feedback into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude sits in your account too - we don't operate it from ours.
Worth a conversation?
Even if you don't end up working with us, you'll leave the call knowing what's worth building.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.