We've worked with enough operators in Horsham to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any AI receptionist project is sit with your team for a day before we propose anything.
For Horsham operators who want a working pilot in weeks, not a year-long programme.
What AI receptionist actually does
A 24/7 AI receptionist that answers calls and chats, books appointments, takes deposits, and routes urgent issues to a real human. Sounds Kiwi. Doesn't fumble names.
- 01 Voice + chat, both trained on your business
- 02 Knows your services, prices, and availability
- 03 Books direct into your calendar - no double-bookings
- 04 After-hours coverage with morning summary email
Built on: Vapi Twilio Claude Cal.com Stripe
Without Koala Dynamics
With Koala Dynamics
What's different about doing this work in Horsham.
- Horsham is broadacre cropping in the Wimmera, where the whole year turns on a sowing window and a harvest window.
- Grain, pulses and the machinery, agronomy and freight services around them. Demand is brutally concentrated into a few weeks, and the businesses that win are the ones that answer first.
We work with teams across Horsham: Horsham CBD · Haven · Natimuk · Dimboola · Nhill.
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How we build AI receptionist for a Horsham team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Horsham business, so value lands before the build is finished. 24/7 AI front desk.
Talk to usThe outcome for Horsham teams
The shape of the result for Horsham teams: Captures the 30-40% of enquiries that used to go to voicemail. Built on Vapi, hardened with the rest of the stack as it scales.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
How long does AI receptionist take to ship for Horsham businesses?
We aim for a working pilot inside 4-6 weeks - narrow scope, real Horsham businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
How do you price AI receptionist engagements?
Fixed-scope pilots first, then either project pricing or a small monthly retainer for the ongoing work. No long lock-ins, no 18-month black-box deals. Most Horsham businesses are surprised how small the first cheque is.
Can you walk us through a comparable build?
Yes - on the first call we'll pick the closest engagement we've shipped to what you're describing and walk through the outcome, the headcount and the time it took. Captures the 30-40% of enquiries that used to go to voicemail.
Who owns the code and the model setup?
You do, on delivery. We deploy AI receptionist into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Vapi sits in your account too - we don't operate it from ours.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.