The version of AI personalisation that works for a Horsham business is rarely the version a national vendor would sell you. We build the one that fits how your team actually operates - usually with fewer parts than the off-the-shelf pitch.
For Horsham operators who want a working pilot in weeks, not a year-long programme.
What AI personalisation actually does
Every customer sees the right product, message, and offer - based on what they've bought, browsed, and asked. Built on first-party data, no creepy tracking required.
- 01 Per-customer recommendations across web and email
- 02 Dynamic landing pages tailored to traffic source
- 03 Lifecycle messaging triggered by real behaviour
- 04 GDPR + NZ Privacy Act compliant by default
Built on: Claude Vercel Edge Postgres Klaviyo
Without Koala Dynamics
With Koala Dynamics
Where Horsham operators actually lose hours.
- Horsham is broadacre cropping in the Wimmera, where the whole year turns on a sowing window and a harvest window.
- Grain, pulses and the machinery, agronomy and freight services around them. Demand is brutally concentrated into a few weeks, and the businesses that win are the ones that answer first.
We work with teams across Horsham: Horsham CBD · Haven · Natimuk · Dimboola · Nhill.
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How we build AI personalisation for a Horsham team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Horsham business, so value lands before the build is finished. AI personalised CX.
Talk to usThe outcome for Horsham teams
Conversion lift of 18-32% over generic site experiences. For Horsham teams, that almost always shows up as fewer interruptions and a calmer week, not a dashboard chart.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
When does AI personalisation actually pay back?
Inside the first quarter, in our experience. We pick the first slice specifically because it's the highest-leverage workflow for a Horsham - so the savings start landing before the rest of the build is finished.
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call - fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
What's the realistic outcome for Horsham businesses?
Conversion lift of 18-32% over generic site experiences. We don't promise tenfold lifts because we don't see them outside of marketing decks.
Will this run on our own infrastructure?
Yes, where it makes sense. AI personalisation can sit entirely in your cloud account, with model calls routed through endpoints you control. We default to Claude, Vercel Edge, Postgres, Klaviyo but the architecture supports your existing platform choices.
Worth a conversation?
Even if you don't end up working with us, you'll leave the call knowing what's worth building.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.