The version of AI personalisation that works for a Hervey Bay business is rarely the version a national vendor would sell you. We build the one that fits how your team actually operates - usually with fewer parts than the off-the-shelf pitch.
AI personalised CX, built for businesses operating in Hervey Bay.
What AI personalisation actually does
Every customer sees the right product, message, and offer - based on what they've bought, browsed, and asked. Built on first-party data, no creepy tracking required.
- 01 Per-customer recommendations across web and email
- 02 Dynamic landing pages tailored to traffic source
- 03 Lifecycle messaging triggered by real behaviour
- 04 GDPR + NZ Privacy Act compliant by default
Built on: Claude Vercel Edge Postgres Klaviyo
Without Koala Dynamics
With Koala Dynamics
Where Hervey Bay operators actually lose hours.
- Hervey Bay is tourism, retirement and health on the Fraser Coast, with an older customer base that still calls rather than clicks.
- Whale watching and Fraser Island tourism, aged care, health services and the trades servicing steady inbound migration. Phone volume is the constraint for most local operators.
We work with teams across Hervey Bay: Pialba · Urangan · Torquay · Scarness · Maryborough.
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How we build AI personalisation for a Hervey Bay team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Hervey Bay business, so value lands before the build is finished. AI personalised CX.
Talk to usThe outcome for Hervey Bay teams
What changes for Hervey Bay teams after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided. Conversion lift of 18-32% over generic site experiences.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
What's a typical engagement length for Hervey Bay businesses?
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call - fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
Has this actually shipped for a real Hervey Bay?
Yes. Conversion lift of 18-32% over generic site experiences. We'll share comparable engagements on the call.
Can you work with our existing systems?
Yes. The default AI personalisation stack we reach for is Claude, Vercel Edge, Postgres, Klaviyo, but we'll bend it around whatever you already run - Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
Worth a conversation?
Even if you don't end up working with us, you'll leave the call knowing what's worth building.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.