The version of semantic search (RAG) that works for a Gladstone business is rarely the version a national vendor would sell you. We build the one that fits how your team actually operates - usually with fewer parts than the off-the-shelf pitch.
For Gladstone operators who want a working pilot in weeks, not a year-long programme.
What semantic search (RAG) actually does
Search that understands intent, not just keywords. Your team types what they mean - and gets the right document, ticket, or product from across every system, with citations.
- 01 Indexes Drive, SharePoint, Notion, Slack, your CRM
- 02 Returns answers with source links - no hallucinations
- 03 Permissioned so staff only see what they should
- 04 Re-indexes nightly so results stay fresh
Built on: Pinecone Claude Postgres pgvector Vercel AI SDK
Without Koala Dynamics
With Koala Dynamics
The Gladstone context, plainly.
- Gladstone is heavy industry - LNG, alumina and one of the biggest ports in the country, which sets an industrial compliance bar every supplier has to clear.
- LNG trains, alumina refining, a major bulk port and a large industrial contracting sector. Safety documentation and supplier prequalification are the single largest admin load for local businesses.
We work with teams across Gladstone: Gladstone CBD · Calliope · Boyne Island · Tannum Sands · Clinton.
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How we build semantic search (RAG) for a Gladstone team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Gladstone business, so value lands before the build is finished. AI search over your data.
Talk to usThe outcome for Gladstone teams
Average search time drops from 6 minutes to 12 seconds. For Gladstone teams, that almost always shows up as fewer interruptions and a calmer week, not a dashboard chart.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
What's a typical engagement length for Gladstone businesses?
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call - fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
Can you walk us through a comparable build?
Yes - on the first call we'll pick the closest engagement we've shipped to what you're describing and walk through the outcome, the headcount and the time it took. Average search time drops from 6 minutes to 12 seconds.
Can you work with our existing systems?
Yes. The default semantic search (RAG) stack we reach for is Pinecone, Claude, Postgres pgvector, Vercel AI SDK, but we'll bend it around whatever you already run - Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.