Gladstone sits in a regional context that genuinely changes the build. Connectivity assumptions, the rhythm of the working week, the proximity of your team to your customers - none of those are details our default AI personalisation template would catch.
AI personalisation designed around the way a Gladstone team actually runs.
What AI personalisation actually does
Every customer sees the right product, message, and offer - based on what they've bought, browsed, and asked. Built on first-party data, no creepy tracking required.
- 01 Per-customer recommendations across web and email
- 02 Dynamic landing pages tailored to traffic source
- 03 Lifecycle messaging triggered by real behaviour
- 04 GDPR + NZ Privacy Act compliant by default
Built on: Claude Vercel Edge Postgres Klaviyo
Without Koala Dynamics
With Koala Dynamics
What Gladstone teams tell us when they get on a call.
- Gladstone is heavy industry - LNG, alumina and one of the biggest ports in the country, which sets an industrial compliance bar every supplier has to clear.
- LNG trains, alumina refining, a major bulk port and a large industrial contracting sector. Safety documentation and supplier prequalification are the single largest admin load for local businesses.
We work with teams across Gladstone: Gladstone CBD · Calliope · Boyne Island · Tannum Sands · Clinton.
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How we build AI personalisation for a Gladstone team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Gladstone business, so value lands before the build is finished. AI personalised CX.
Talk to usThe outcome for Gladstone teams
What changes for Gladstone teams after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided. Conversion lift of 18-32% over generic site experiences.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
How fast could we have AI personalisation in production?
Eight to ten weeks for most Gladstone businesses. Faster if your data is in good shape and slower if we're untangling a legacy integration first. We'll give you a realistic number on the scoping call rather than the optimistic one.
What's the smallest engagement you'd take on?
A two-week paid discovery for Gladstone businesses that aren't sure whether the build is worth doing at all. You get a one-page write-up of what we'd build, what we'd skip, and what it would cost. About 30% of those discoveries end with us recommending you don't proceed.
What's the realistic outcome for Gladstone businesses?
Conversion lift of 18-32% over generic site experiences. We don't promise tenfold lifts because we don't see them outside of marketing decks.
What if our Gladstone doesn't have any data ready?
Most don't. Getting the data into shape - ingestion, cleaning, the lightweight contracts you need before any model is useful - is part of the engagement. For AI personalisation specifically, we typically run that work on Claude, Vercel Edge, Postgres, Klaviyo and assume messy starting conditions from day one.
One short call.
Tell us what you're trying to fix. We'll come back inside a working day.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.