The version of AI knowledge base that works for a Gladstone business is rarely the version a national vendor would sell you. We build the one that fits how your team actually operates - usually with fewer parts than the off-the-shelf pitch.
Internal AI knowledge base, built for businesses operating in Gladstone.
What AI knowledge base actually does
Your team's tribal knowledge, finally searchable. Upload your SOPs, training videos, past emails, and Slack threads - your team asks questions and gets answers with citations.
- 01 Ingests PDFs, Word docs, videos, Slack, Notion, Drive
- 02 Answers with citations back to source documents
- 03 Permission-aware - staff only see what they should
- 04 Detects stale docs and prompts owners to update
Built on: Claude Pinecone Vercel AI SDK Postgres MCP
Without Koala Dynamics
With Koala Dynamics
Why Gladstone businesses are a fit for this.
- Gladstone is heavy industry - LNG, alumina and one of the biggest ports in the country, which sets an industrial compliance bar every supplier has to clear.
- LNG trains, alumina refining, a major bulk port and a large industrial contracting sector. Safety documentation and supplier prequalification are the single largest admin load for local businesses.
We work with teams across Gladstone: Gladstone CBD · Calliope · Boyne Island · Tannum Sands · Clinton.
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How we build AI knowledge base for a Gladstone team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Gladstone business, so value lands before the build is finished. Internal AI knowledge base.
Talk to usThe outcome for Gladstone teams
We'd call the engagement a success when Gladstone teams are using the system without thinking about us. New staff get to productive 3x faster - less senior-team interruption.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
When does AI knowledge base actually pay back?
Inside the first quarter, in our experience. We pick the first slice specifically because it's the highest-leverage workflow for a Gladstone - so the savings start landing before the rest of the build is finished.
How do you price AI knowledge base engagements?
Fixed-scope pilots first, then either project pricing or a small monthly retainer for the ongoing work. No long lock-ins, no 18-month black-box deals. Most Gladstone businesses are surprised how small the first cheque is.
Has this actually shipped for a real Gladstone?
Yes. New staff get to productive 3x faster - less senior-team interruption. We'll share comparable engagements on the call.
Will this run on our own infrastructure?
Yes, where it makes sense. AI knowledge base can sit entirely in your cloud account, with model calls routed through endpoints you control. We default to Claude, Pinecone, Vercel AI SDK, Postgres, MCP but the architecture supports your existing platform choices.
Worth a conversation?
Even if you don't end up working with us, you'll leave the call knowing what's worth building.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.