AI personalised CX, built for businesses operating in Geraldton.

The version of AI personalisation that works for a Geraldton business is rarely the version a national vendor would sell you. We build the one that fits how your team actually operates - usually with fewer parts than the off-the-shelf pitch.

What AI personalisation actually does

Every customer sees the right product, message, and offer - based on what they've bought, browsed, and asked. Built on first-party data, no creepy tracking required.

  • 01 Per-customer recommendations across web and email
  • 02 Dynamic landing pages tailored to traffic source
  • 03 Lifecycle messaging triggered by real behaviour
  • 04 GDPR + NZ Privacy Act compliant by default

Built on: Claude Vercel Edge Postgres Klaviyo

What's different about doing this work in Geraldton.

  • Geraldton runs on an iron ore port, the rock lobster fishery and Mid West broadacre farming.
  • Bulk export, one of the most valuable fisheries in the country, grain and a growing renewables interest. Export documentation and quota compliance are constant background work.

We work with teams across Geraldton: Geraldton CBD · Wonthella · Tarcoola Beach · Mount Tarcoola · Dongara.

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How we build AI personalisation for a Geraldton team.

We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Geraldton business, so value lands before the build is finished. AI personalised CX.

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The outcome for Geraldton teams

Conversion lift of 18-32% over generic site experiences. For Geraldton teams, that almost always shows up as fewer interruptions and a calmer week, not a dashboard chart.

Not your typical AI agency.

Honest about what AI can and cannot do

Ships the one workflow that pays for itself

Hours given back, never the size of the invoice

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*Every engagement is scoped and quoted up front. Results vary by workflow and business.

How much is not automating costing you?

Nine hours a week of admin is 468 hours a year. With Koala Dynamics, that drops to about 52.

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*Based on 9 hours a week of admin at Koala Dynamics' typical 80% automation rate. Your number may vary, the calculator uses your own.

FAQ

When does AI personalisation actually pay back?

Inside the first quarter, in our experience. We pick the first slice specifically because it's the highest-leverage workflow for a Geraldton - so the savings start landing before the rest of the build is finished.

Do you do hourly billing or fixed price?

Fixed price for the pilot, every time. After that it's your call - fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.

Do you have proof this works for Geraldton businesses?

Direct case study: Conversion lift of 18-32% over generic site experiences. Happy to walk you through full numbers on a call.

Will this run on our own infrastructure?

Yes, where it makes sense. AI personalisation can sit entirely in your cloud account, with model calls routed through endpoints you control. We default to Claude, Vercel Edge, Postgres, Klaviyo but the architecture supports your existing platform choices.

Ready to talk specifics?

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Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.