The version of AI call summaries that works for a Geraldton business is rarely the version a national vendor would sell you. We build the one that fits how your team actually operates - usually with fewer parts than the off-the-shelf pitch.
Built and supported here - the way a Geraldton business would actually use it.
What AI call summaries actually does
Every customer call recorded, transcribed, summarised, and coached. Managers spot what's working, reps see what to fix, and customers get follow-ups that actually reference what they said.
- 01 Auto-summary into your CRM after every call
- 02 Coaching scorecards for sales and support reps
- 03 Detects compliance phrases (or missing ones)
- 04 Searchable archive - find the call that mentioned X
Built on: Twilio AssemblyAI Claude Vercel
Without Koala Dynamics
With Koala Dynamics
The Geraldton context, plainly.
- Geraldton runs on an iron ore port, the rock lobster fishery and Mid West broadacre farming.
- Bulk export, one of the most valuable fisheries in the country, grain and a growing renewables interest. Export documentation and quota compliance are constant background work.
We work with teams across Geraldton: Geraldton CBD · Wonthella · Tarcoola Beach · Mount Tarcoola · Dongara.
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How we build AI call summaries for a Geraldton team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Geraldton business, so value lands before the build is finished. AI call notes + coaching.
Talk to usThe outcome for Geraldton teams
We'd call the engagement a success when Geraldton teams are using the system without thinking about us. Sales coaching scales to every rep without doubling manager time.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
How long does AI call summaries take to ship for Geraldton businesses?
We aim for a working pilot inside 4-6 weeks - narrow scope, real Geraldton businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
How do you price AI call summaries engagements?
Fixed-scope pilots first, then either project pricing or a small monthly retainer for the ongoing work. No long lock-ins, no 18-month black-box deals. Most Geraldton businesses are surprised how small the first cheque is.
Has this actually shipped for a real Geraldton?
Yes. Sales coaching scales to every rep without doubling manager time. We'll share comparable engagements on the call.
Who owns the code and the model setup?
You do, on delivery. We deploy AI call summaries into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Twilio sits in your account too - we don't operate it from ours.
The honest version of a sales call.
No deck. No discovery doc. Just whether this is worth building and what it would cost.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.