Built and supported here - the way a Dubbo business would actually use it.

The version of AI personalisation that works for a Dubbo business is rarely the version a national vendor would sell you. We build the one that fits how your team actually operates - usually with fewer parts than the off-the-shelf pitch.

What AI personalisation actually does

Every customer sees the right product, message, and offer - based on what they've bought, browsed, and asked. Built on first-party data, no creepy tracking required.

  • 01 Per-customer recommendations across web and email
  • 02 Dynamic landing pages tailored to traffic source
  • 03 Lifecycle messaging triggered by real behaviour
  • 04 GDPR + NZ Privacy Act compliant by default

Built on: Claude Vercel Edge Postgres Klaviyo

What's different about doing this work in Dubbo.

  • Dubbo is the service hub for the Orana - agriculture, transport, health and government all radiate out of it across an enormous catchment.
  • A logistics and agricultural service centre covering western NSW, plus a base hospital and a large tourism draw. Businesses serve customers hundreds of kilometres out, so remote quoting and scheduling carry disproportionate weight.

We work with teams across Dubbo: Dubbo CBD · Delroy · West Dubbo · South Dubbo · Wellington.

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How we build AI personalisation for a Dubbo team.

We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Dubbo business, so value lands before the build is finished. AI personalised CX.

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The outcome for Dubbo teams

Conversion lift of 18-32% over generic site experiences. For Dubbo teams, that almost always shows up as fewer interruptions and a calmer week, not a dashboard chart.

Not your typical AI agency.

Honest about what AI can and cannot do

Ships the one workflow that pays for itself

Hours given back, never the size of the invoice

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*Every engagement is scoped and quoted up front. Results vary by workflow and business.

How much is not automating costing you?

Nine hours a week of admin is 468 hours a year. With Koala Dynamics, that drops to about 52.

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*Based on 9 hours a week of admin at Koala Dynamics' typical 80% automation rate. Your number may vary, the calculator uses your own.

FAQ

How long does AI personalisation take to ship for Dubbo businesses?

We aim for a working pilot inside 4-6 weeks - narrow scope, real Dubbo businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.

How do you price AI personalisation engagements?

Fixed-scope pilots first, then either project pricing or a small monthly retainer for the ongoing work. No long lock-ins, no 18-month black-box deals. Most Dubbo businesses are surprised how small the first cheque is.

Do you have proof this works for Dubbo businesses?

Direct case study: Conversion lift of 18-32% over generic site experiences. Happy to walk you through full numbers on a call.

Who owns the code and the model setup?

You do, on delivery. We deploy AI personalisation into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude sits in your account too - we don't operate it from ours.

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Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.