Most of our Devonport engagements start the same way: a 20-minute call where the owner describes a workflow we've heard before in shape but never in detail. AI knowledge base is then designed against the detail, not the shape.
Internal AI knowledge base, built for businesses operating in Devonport.
What AI knowledge base actually does
Your team's tribal knowledge, finally searchable. Upload your SOPs, training videos, past emails, and Slack threads - your team asks questions and gets answers with citations.
- 01 Ingests PDFs, Word docs, videos, Slack, Notion, Drive
- 02 Answers with citations back to source documents
- 03 Permission-aware - staff only see what they should
- 04 Detects stale docs and prompts owners to update
Built on: Claude Pinecone Vercel AI SDK Postgres MCP
Why Devonport businesses are a fit for this.
- Devonport is the freight gateway to Tasmania, where the Spirit of Tasmania sets the clock for a lot of local business.
- Ferry freight, agriculture, vegetable processing and logistics on the north west coast. Timetable-driven dispatch and customer updates are constant and still largely manual.
We work with teams across Devonport: Devonport CBD · East Devonport · Latrobe · Spreyton · Ulverstone.
Talk to us about this →How we build AI knowledge base for a Devonport team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Devonport business, so value lands before the build is finished. Internal AI knowledge base.
Talk to usThe outcome for Devonport teams
The shape of the result for Devonport teams: New staff get to productive 3x faster - less senior-team interruption. Built on Claude, hardened with the rest of the stack as it scales.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
How long does AI knowledge base take to ship for Devonport businesses?
We aim for a working pilot inside 4-6 weeks - narrow scope, real Devonport businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Can you walk us through a comparable build?
Yes - on the first call we'll pick the closest engagement we've shipped to what you're describing and walk through the outcome, the headcount and the time it took. New staff get to productive 3x faster - less senior-team interruption.
Who owns the code and the model setup?
You do, on delivery. We deploy AI knowledge base into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude sits in your account too - we don't operate it from ours.
Worth a conversation?
Even if you don't end up working with us, you'll leave the call knowing what's worth building.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.