Most of our Devonport engagements start the same way: a 20-minute call where the owner describes a workflow we've heard before in shape but never in detail. AI customer feedback is then designed against the detail, not the shape.
AI review and feedback, built for businesses operating in Devonport.
What AI customer feedback actually does
Every Google review, NPS survey, support ticket, and social mention pulled into one place - themed, scored, and ranked by impact. You finally see what customers actually complain about.
- 01 Pulls reviews from Google, Facebook, Trade Me, your forms
- 02 Auto-themes complaints and praise into trends
- 03 Alerts you to a bad review before it goes viral
- 04 Drafts public review responses in your voice
Built on: Claude Google Business API Trustpilot Vercel
Without Koala Dynamics
With Koala Dynamics
Where Devonport operators actually lose hours.
- Devonport is the freight gateway to Tasmania, where the Spirit of Tasmania sets the clock for a lot of local business.
- Ferry freight, agriculture, vegetable processing and logistics on the north west coast. Timetable-driven dispatch and customer updates are constant and still largely manual.
We work with teams across Devonport: Devonport CBD · East Devonport · Latrobe · Spreyton · Ulverstone.
Talk to us about this →
How we build AI customer feedback for a Devonport team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Devonport business, so value lands before the build is finished. AI review and feedback.
Talk to usThe outcome for Devonport teams
Star ratings up ~0.4 in 90 days from faster, on-brand responses. For Devonport teams, that almost always shows up as fewer interruptions and a calmer week, not a dashboard chart.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
What's a typical engagement length for Devonport businesses?
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call - fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
Anyone else in this space using AI customer feedback?
Plenty. Star ratings up ~0.4 in 90 days from faster, on-brand responses. The interesting question is rarely "does it work" - it's "is your team ready to use the output." That's what we'd scope on the call.
Can you work with our existing systems?
Yes. The default AI customer feedback stack we reach for is Claude, Google Business API, Trustpilot, Vercel, but we'll bend it around whatever you already run - Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
Worth a conversation?
Even if you don't end up working with us, you'll leave the call knowing what's worth building.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.