The version of AI knowledge base that works for a Coffs Harbour business is rarely the version a national vendor would sell you. We build the one that fits how your team actually operates - usually with fewer parts than the off-the-shelf pitch.
Built and supported here - the way a Coffs Harbour business would actually use it.
What AI knowledge base actually does
Your team's tribal knowledge, finally searchable. Upload your SOPs, training videos, past emails, and Slack threads - your team asks questions and gets answers with citations.
- 01 Ingests PDFs, Word docs, videos, Slack, Notion, Drive
- 02 Answers with citations back to source documents
- 03 Permission-aware - staff only see what they should
- 04 Detects stale docs and prompts owners to update
Built on: Claude Pinecone Vercel AI SDK Postgres MCP
Without Koala Dynamics
With Koala Dynamics
Why Coffs Harbour businesses are a fit for this.
- Coffs Harbour blends horticulture, tourism and health, so a lot of local businesses are running seasonal demand against a fixed team.
- Blueberry and banana horticulture, a strong tourism season, health services and the trades supporting steady coastal growth. Peak-season enquiry volume is the pinch point for almost everyone here.
We work with teams across Coffs Harbour: Coffs CBD · Toormina · Sawtell · Woolgoolga · Park Beach.
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How we build AI knowledge base for a Coffs Harbour team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Coffs Harbour business, so value lands before the build is finished. Internal AI knowledge base.
Talk to usThe outcome for Coffs Harbour teams
If we build the right slice first, Coffs Harbour teams feel the difference inside the first month. New staff get to productive 3x faster - less senior-team interruption.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
How long does AI knowledge base take to ship for Coffs Harbour businesses?
We aim for a working pilot inside 4-6 weeks - narrow scope, real Coffs Harbour businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Do you have proof this works for Coffs Harbour businesses?
Direct case study: New staff get to productive 3x faster - less senior-team interruption. Happy to walk you through full numbers on a call.
Who owns the code and the model setup?
You do, on delivery. We deploy AI knowledge base into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude sits in your account too - we don't operate it from ours.
Worth a conversation?
Even if you don't end up working with us, you'll leave the call knowing what's worth building.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.