Australian Capital Territory · Applied AI
AI email triage in Canberra
AI inbox manager, built for businesses operating in Canberra.
What AI email triage actually does
Inbox gets the AI treatment – drafts replies, files quotes, escalates the urgent, and snoozes the noise. Your team starts the day at zero, not 200 unread.
The version of AI email triage that works for a Canberra business is rarely the version a national vendor would sell you. We build the one that fits how your team actually operates – usually with fewer parts than the off-the-shelf pitch.
- 01 Drafts replies in your tone, ready to send
- 02 Auto-files attachments to the right job folder
- 03 Detects complaints and pings the right person
- 04 Weekly digest of what was handled while you slept
Built on: Claude Gmail API Microsoft Graph Vercel
Why Canberra businesses choose this
Canberra runs on government, policy and the contractors that service them – AI here has to handle process and compliance as carefully as it handles speed.
Why Canberra businesses are a fit for this.
Federal departments and the consultancies orbiting them generate huge volumes of documents, submissions and reporting. Canberra teams want AI that speeds up drafting and research without ever guessing on something that needs a citation.
We work with teams across Canberra: Civic · Belconnen · Woden · Gungahlin · Tuggeranong · Barton.
How we build AI email triage for a Canberra team
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Canberra business, so value lands before the build is finished. Every engagement starts with a short call and a paid discovery if the brief needs one.
AI inbox manager.
The outcome for Canberra teams
If we build the right slice first, Canberra teams feel the difference inside the first month. Inbox time cut from 2 hours/day to under 30 minutes.
Inbox time cut from 2 hours/day to under 30 minutes.
AI email triage in Canberra – common questions
When does AI email triage actually pay back?
Inside the first quarter, in our experience. We pick the first slice specifically because it's the highest-leverage workflow for a Canberra – so the savings start landing before the rest of the build is finished.
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call – fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
What's the realistic outcome for Canberra businesses?
Inbox time cut from 2 hours/day to under 30 minutes. We don't promise tenfold lifts because we don't see them outside of marketing decks.
Will this run on our own infrastructure?
Yes, where it makes sense. AI email triage can sit entirely in your cloud account, with model calls routed through endpoints you control. We default to Claude, Gmail API, Microsoft Graph, Vercel but the architecture supports your existing platform choices.
Skip the pitch.
Tell us the workflow and we'll come back with what we'd build first.
Get in touch
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it — no obligation.