The reason we take on work in Burnie is that the businesses here tend to be sharper about what they want than the brief lets on. Voice AI agents for a Burnie team almost always ends up looking different to voice AI agents for a downtown Auckland one.
Voice AI agents designed around the way a Burnie team actually runs.
What voice AI agents actually does
Never miss a call again. AI phone agents that answer common enquiries, book jobs, and route urgent ones - in a Kiwi voice your customers won't hate.
- 01 Trained on your business hours, services, and pricing
- 02 Books appointments straight into your calendar
- 03 Texts the team for anything urgent
- 04 Full call transcript and audio recorded for QA
Built on: Vapi Retell Twilio OpenAI Realtime
Without Koala Dynamics
With Koala Dynamics
What Burnie teams tell us when they get on a call.
- Burnie is a port and industrial town on the north west coast, running on forestry, mining services and manufacturing.
- Bulk port operations, forestry, mineral processing and advanced manufacturing. Industrial clients bring safety and quality documentation that small suppliers struggle to keep up with.
We work with teams across Burnie: Burnie CBD · Somerset · Wynyard · Upper Burnie · Penguin.
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How we build voice AI agents for a Burnie team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Burnie business, so value lands before the build is finished. AI phone agents.
Talk to usThe outcome for Burnie teams
42% of after-hours calls now booked without human input. For Burnie teams, that almost always shows up as fewer interruptions and a calmer week, not a dashboard chart.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
How quickly can we see something running?
Week three for a clickable internal demo against real data. Week six for a slice your team can actually use. We hold ourselves to those numbers because they're what stops a project drifting into "endless discovery".
Is voice AI agents worth it for a smaller Burnie?
Often, yes - and counterintuitively the ROI is sometimes faster than for the big end of town because there's less integration overhead. We'll tell you honestly on the scoping call if it isn't.
Can you walk us through a comparable build?
Yes - on the first call we'll pick the closest engagement we've shipped to what you're describing and walk through the outcome, the headcount and the time it took. 42% of after-hours calls now booked without human input.
What tools do you build voice AI agents on?
For voice AI agents we usually reach for Vapi, Retell, Twilio, OpenAI Realtime. We're tool-agnostic at heart - we pick what your Burnie team can actually run after we hand the build over, not what looks good on a vendor sticker.
One reply, one direction.
We don't run sequences or follow-up automation. One useful answer, one decision on your side.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.