Most of our Burnie engagements start the same way: a 20-minute call where the owner describes a workflow we've heard before in shape but never in detail. AI chatbots is then designed against the detail, not the shape.
AI customer support, built for businesses operating in Burnie.
What AI chatbots actually does
Trained on your business, not Wikipedia. AI assistants that answer pricing, hours, availability, bookings - and escalate cleanly when the customer needs a human.
- 01 Trained on your documents, FAQs, and past tickets
- 02 Books appointments, takes deposits, qualifies leads
- 03 Live hand-off to a human when needed
- 04 Daily quality reports so you stay in control
Built on: Claude OpenAI Custom RAG pipelines
Without Koala Dynamics
With Koala Dynamics
Where Burnie operators actually lose hours.
- Burnie is a port and industrial town on the north west coast, running on forestry, mining services and manufacturing.
- Bulk port operations, forestry, mineral processing and advanced manufacturing. Industrial clients bring safety and quality documentation that small suppliers struggle to keep up with.
We work with teams across Burnie: Burnie CBD · Somerset · Wynyard · Upper Burnie · Penguin.
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How we build AI chatbots for a Burnie team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Burnie business, so value lands before the build is finished. AI customer support.
Talk to usThe outcome for Burnie teams
If we build the right slice first, Burnie teams feel the difference inside the first month. Handles 60-70% of routine enquiries without human input.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
How long does AI chatbots take to ship for Burnie businesses?
We aim for a working pilot inside 4-6 weeks - narrow scope, real Burnie businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
How do you price AI chatbots engagements?
Fixed-scope pilots first, then either project pricing or a small monthly retainer for the ongoing work. No long lock-ins, no 18-month black-box deals. Most Burnie businesses are surprised how small the first cheque is.
Can you walk us through a comparable build?
Yes - on the first call we'll pick the closest engagement we've shipped to what you're describing and walk through the outcome, the headcount and the time it took. Handles 60-70% of routine enquiries without human input.
Who owns the code and the model setup?
You do, on delivery. We deploy AI chatbots into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude sits in your account too - we don't operate it from ours.
Skip the pitch.
Tell us the workflow and we'll come back with what we'd build first.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.