AI personalised CX - wired into a Bunbury workflow, not bolted on the side.

Bunbury businesses don't need another generic AI pitch. AI personalisation only earns its keep when it's built around the workflow you actually run on a wet Tuesday, and that's how we scope every engagement we take on in Western Australia.

What AI personalisation actually does

Every customer sees the right product, message, and offer - based on what they've bought, browsed, and asked. Built on first-party data, no creepy tracking required.

  • 01 Per-customer recommendations across web and email
  • 02 Dynamic landing pages tailored to traffic source
  • 03 Lifecycle messaging triggered by real behaviour
  • 04 GDPR + NZ Privacy Act compliant by default

Built on: Claude Vercel Edge Postgres Klaviyo

The pattern across Bunbury engagements we've shipped.

  • Bunbury is WA's second city - a working port with alumina, mineral sands and agriculture behind it.
  • Port operations, alumina refining, mineral sands, dairy and a growing services sector. Industrial clients bring prequalification paperwork, and most local suppliers handle it manually.

We work with teams across Bunbury: Bunbury CBD · Australind · Eaton · Dalyellup · Collie.

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How we build AI personalisation for a Bunbury team.

We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Bunbury business, so value lands before the build is finished. AI personalised CX.

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The outcome for Bunbury teams

What changes for Bunbury teams after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided. Conversion lift of 18-32% over generic site experiences.

Not your typical AI agency.

Honest about what AI can and cannot do

Ships the one workflow that pays for itself

Hours given back, never the size of the invoice

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*Every engagement is scoped and quoted up front. Results vary by workflow and business.

How much is not automating costing you?

Nine hours a week of admin is 468 hours a year. With Koala Dynamics, that drops to about 52.

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*Based on 9 hours a week of admin at Koala Dynamics' typical 80% automation rate. Your number may vary, the calculator uses your own.

FAQ

How fast could we have AI personalisation in production?

Eight to ten weeks for most Bunbury businesses. Faster if your data is in good shape and slower if we're untangling a legacy integration first. We'll give you a realistic number on the scoping call rather than the optimistic one.

What does AI personalisation cost for a Bunbury?

Pilots start from a fixed scope priced to land a measurable result inside 6 weeks. Pricing depends on data volume, integration complexity, and whether you need us on managed services afterwards. We'll quote precisely after a 30-minute scoping call.

Do you have proof this works for Bunbury businesses?

Direct case study: Conversion lift of 18-32% over generic site experiences. Happy to walk you through full numbers on a call.

What if our Bunbury doesn't have any data ready?

Most don't. Getting the data into shape - ingestion, cleaning, the lightweight contracts you need before any model is useful - is part of the engagement. For AI personalisation specifically, we typically run that work on Claude, Vercel Edge, Postgres, Klaviyo and assume messy starting conditions from day one.

One short call.

Tell us what you're trying to fix. We'll come back inside a working day.

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Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.