The version of AI customer feedback that works for a Bunbury business is rarely the version a national vendor would sell you. We build the one that fits how your team actually operates - usually with fewer parts than the off-the-shelf pitch.
For Bunbury operators who want a working pilot in weeks, not a year-long programme.
What AI customer feedback actually does
Every Google review, NPS survey, support ticket, and social mention pulled into one place - themed, scored, and ranked by impact. You finally see what customers actually complain about.
- 01 Pulls reviews from Google, Facebook, Trade Me, your forms
- 02 Auto-themes complaints and praise into trends
- 03 Alerts you to a bad review before it goes viral
- 04 Drafts public review responses in your voice
Built on: Claude Google Business API Trustpilot Vercel
Without Koala Dynamics
With Koala Dynamics
Where Bunbury operators actually lose hours.
- Bunbury is WA's second city - a working port with alumina, mineral sands and agriculture behind it.
- Port operations, alumina refining, mineral sands, dairy and a growing services sector. Industrial clients bring prequalification paperwork, and most local suppliers handle it manually.
We work with teams across Bunbury: Bunbury CBD · Australind · Eaton · Dalyellup · Collie.
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How we build AI customer feedback for a Bunbury team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Bunbury business, so value lands before the build is finished. AI review and feedback.
Talk to usThe outcome for Bunbury teams
What changes for Bunbury teams after this lands: the work that used to need a person stays done, the work that needs a person gets done with their attention undivided. Star ratings up ~0.4 in 90 days from faster, on-brand responses.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
What's a typical engagement length for Bunbury businesses?
Six to twelve weeks for the build, then a short managed-services month while the system goes from "shipped" to "owned by your team". After that you keep us on retainer if you want, or take it from there yourself.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
What's the realistic outcome for Bunbury businesses?
Star ratings up ~0.4 in 90 days from faster, on-brand responses. We don't promise tenfold lifts because we don't see them outside of marketing decks.
Can you work with our existing systems?
Yes. The default AI customer feedback stack we reach for is Claude, Google Business API, Trustpilot, Vercel, but we'll bend it around whatever you already run - Xero, HubSpot, Shopify, Cin7, your own in-house apps. The discovery week maps every data source before any build starts.
Skip the pitch.
Tell us the workflow and we'll come back with what we'd build first.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.