We've worked with enough operators in Broome to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any AI email triage project is sit with your team for a day before we propose anything.
Built and supported here - the way a Broome business would actually use it.
What AI email triage actually does
Inbox gets the AI treatment - drafts replies, files quotes, escalates the urgent, and snoozes the noise. Your team starts the day at zero, not 200 unread.
- 01 Drafts replies in your tone, ready to send
- 02 Auto-files attachments to the right job folder
- 03 Detects complaints and pings the right person
- 04 Weekly digest of what was handled while you slept
Built on: Claude Gmail API Microsoft Graph Vercel
Without Koala Dynamics
With Koala Dynamics
What's different about doing this work in Broome.
- Broome is Kimberley tourism and pearling, with a dry-season economy that has to earn a full year in six months.
- Tourism, pearling, Indigenous enterprise and remote services across an enormous region. The wet season shuts much of it down, so peak-season capacity is the whole commercial question.
We work with teams across Broome: Broome CBD · Cable Beach · Old Broome · Bilingurr · Derby.
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How we build AI email triage for a Broome team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Broome business, so value lands before the build is finished. AI inbox manager.
Talk to usThe outcome for Broome teams
If we build the right slice first, Broome teams feel the difference inside the first month. Inbox time cut from 2 hours/day to under 30 minutes.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
When does AI email triage actually pay back?
Inside the first quarter, in our experience. We pick the first slice specifically because it's the highest-leverage workflow for a Broome - so the savings start landing before the rest of the build is finished.
Do you do hourly billing or fixed price?
Fixed price for the pilot, every time. After that it's your call - fixed price per milestone or a small monthly retainer for ongoing iteration. We don't run open-ended T&M because it disincentivises us from finishing.
What's the realistic outcome for Broome businesses?
Inbox time cut from 2 hours/day to under 30 minutes. We don't promise tenfold lifts because we don't see them outside of marketing decks.
Will this run on our own infrastructure?
Yes, where it makes sense. AI email triage can sit entirely in your cloud account, with model calls routed through endpoints you control. We default to Claude, Gmail API, Microsoft Graph, Vercel but the architecture supports your existing platform choices.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.