The version of AI chatbots that works for a Bathurst business is rarely the version a national vendor would sell you. We build the one that fits how your team actually operates - usually with fewer parts than the off-the-shelf pitch.
Built and supported here - the way a Bathurst business would actually use it.
What AI chatbots actually does
Trained on your business, not Wikipedia. AI assistants that answer pricing, hours, availability, bookings - and escalate cleanly when the customer needs a human.
- 01 Trained on your documents, FAQs, and past tickets
- 02 Books appointments, takes deposits, qualifies leads
- 03 Live hand-off to a human when needed
- 04 Daily quality reports so you stay in control
Built on: Claude OpenAI Custom RAG pipelines
Without Koala Dynamics
With Koala Dynamics
What's different about doing this work in Bathurst.
- Bathurst pairs a university and a manufacturing base with a motorsport calendar that turns the whole city over twice a year.
- Charles Sturt University, light manufacturing, agriculture and the Mount Panorama events economy. Businesses plan a normal year around two enormous demand spikes, which is a scheduling problem before it is a marketing one.
We work with teams across Bathurst: Bathurst CBD · Kelso · West Bathurst · Eglinton · Mount Panorama.
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How we build AI chatbots for a Bathurst team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Bathurst business, so value lands before the build is finished. AI customer support.
Talk to usThe outcome for Bathurst teams
We'd call the engagement a success when Bathurst teams are using the system without thinking about us. Handles 60-70% of routine enquiries without human input.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
How long does AI chatbots take to ship for Bathurst businesses?
We aim for a working pilot inside 4-6 weeks - narrow scope, real Bathurst businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
How do you price AI chatbots engagements?
Fixed-scope pilots first, then either project pricing or a small monthly retainer for the ongoing work. No long lock-ins, no 18-month black-box deals. Most Bathurst businesses are surprised how small the first cheque is.
Can you walk us through a comparable build?
Yes - on the first call we'll pick the closest engagement we've shipped to what you're describing and walk through the outcome, the headcount and the time it took. Handles 60-70% of routine enquiries without human input.
Who owns the code and the model setup?
You do, on delivery. We deploy AI chatbots into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Claude sits in your account too - we don't operate it from ours.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.