We've worked with enough operators in Ballarat to know that the brief that arrives in our inbox is rarely the brief that ends up shipped. The first thing we do on any semantic search (RAG) project is sit with your team for a day before we propose anything.
For Ballarat operators who want a working pilot in weeks, not a year-long programme.
What semantic search (RAG) actually does
Search that understands intent, not just keywords. Your team types what they mean - and gets the right document, ticket, or product from across every system, with citations.
- 01 Indexes Drive, SharePoint, Notion, Slack, your CRM
- 02 Returns answers with source links - no hallucinations
- 03 Permissioned so staff only see what they should
- 04 Re-indexes nightly so results stay fresh
Built on: Pinecone Claude Postgres pgvector Vercel AI SDK
Without Koala Dynamics
With Koala Dynamics
The Ballarat context, plainly.
- Ballarat runs on health, education, government services and manufacturing, and it is close enough to Melbourne to compete for the same clients.
- A large regional health sector, Federation University, government service centres and a real manufacturing base. Businesses here pitch against Melbourne firms, so response time is often the whole differentiator.
We work with teams across Ballarat: Ballarat CBD · Wendouree · Sebastopol · Alfredton · Bakery Hill.
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How we build semantic search (RAG) for a Ballarat team.
We scope narrow, ship a working pilot, then harden it into production. The first slice is the highest-leverage workflow for your Ballarat business, so value lands before the build is finished. AI search over your data.
Talk to usThe outcome for Ballarat teams
The shape of the result for Ballarat teams: Average search time drops from 6 minutes to 12 seconds. Built on Pinecone, hardened with the rest of the stack as it scales.
Not your typical AI agency.
Honest about what AI can and cannot do
Ships the one workflow that pays for itself
Hours given back, never the size of the invoice
*Every engagement is scoped and quoted up front. Results vary by workflow and business.
FAQ
How long does semantic search (RAG) take to ship for Ballarat businesses?
We aim for a working pilot inside 4-6 weeks - narrow scope, real Ballarat businesses data, measurable outcome. From there it's another 6-8 weeks of hardening before you'd consider it production. Full rollouts (multiple sites, multiple teams) typically land in 3-4 months.
Are there hidden costs we should plan for?
Three to know about: model/API spend (which we set up under your own account, not ours, so you see and control it), any new SaaS subscriptions we recommend, and your team's time during rollout. We surface all three in the quote so there are no surprises.
Can you walk us through a comparable build?
Yes - on the first call we'll pick the closest engagement we've shipped to what you're describing and walk through the outcome, the headcount and the time it took. Average search time drops from 6 minutes to 12 seconds.
Who owns the code and the model setup?
You do, on delivery. We deploy semantic search (RAG) into your own cloud account where possible, with the model setup, prompts, evals and integration code all checked into a repo you own. Pinecone sits in your account too - we don't operate it from ours.
Talk to us about this
Tell us what you're trying to do and we'll reply with how we'd build it - no obligation.